Remove/Delete A User

Getting Started

This article outlines how account Administrators can remove users from their LetterStream company account and explains what happens to the user's past activity.

In This Article

• Who Can Remove Users?
• Steps to Remove a User
• What Happens to Their Mailings?

Who Can Remove Users?

Only users with Administrator-level access can delete other users from the account. Managers or Users don’t have permission to perform this action.

Steps to Remove a User

1. Log in with an Administrator account.
2. Click My Account in the top navigation.
3. Select Manage Users to view all users and their roles.
4. Find the user you want to remove in the list.
5. Click the Delete link to the far right of that user.
6. Confirm the deletion by clicking OK when prompted.

What Happens to Their Mailings?

• All mailings previously created by the removed user remain in the account, and their name remains associated with those jobs.
• These records are still accessible to Administrators and Managers.
• The removed user loses all login access and cannot access the account again.