Secure Document Destruction
Getting Started
This article explains how LetterStream handles cancellations and what happens to your documents if a cancellation request is made after production has begun.
In This Article
Canceling a Job
If you need to cancel a mailing, it must be done within the allowed cancellation window. This window varies based on the production stage of your job. For information on how to do so, click here.
Secure Document Destruction
If a cancellation is processed after printing has begun, LetterStream will not simply discard your documents in the trash. Instead, we follow strict secure destruction protocols to ensure your information remains confidential. This ensures compliance with privacy standards and protects your sensitive data.
Why Shred Fees Apply
When production has started, cancellation incurs a fee because:
- Labor and material costs have already been incurred.
- Secure destruction must be carried out following proper protocols.
These fees cover the resources already spent and the costs of securely disposing of your documents.