LetterStream Core Values

Getting Started

This article outlines LetterStream's core values—Mastery, Accountability, Innovation, and Leadership—collectively known as M.A.I.L. These principles guide the company's commitment to delivering exceptional printing and mailing services.

In This Article

• M.A.I.L. - The Foundation of Our Values
• Mastery
• Accountability
• Innovation
• Leadership
• Why M.A.I.L. Matters to You

M.A.I.L. - The Foundation of Our Values

At LetterStream, M.A.I.L. represents the core values that shape our operations:

• M: Mastery
• A: Accountability
• I: Innovation
• L: Leadership

These values ensure that we consistently deliver fast, perfect mail with mad customer love.

Mastery: Always Delivering Excellence

Mastery involves:

• Learning: Continuously gaining knowledge to better serve our clients and employees.
• Engaging: Bringing energy and enthusiasm to our work.
• Growing: Never settling for “good enough” and always being open to knowing more.
• Persevering: Mail must go out, rain or shine (or when the Post Office is closed, and yes, we are able to do that for some postal holidays!).
• Excellence: Paying attention to every detail to maintain high standards.

Accountability: Owning Every Envelope

Accountability means:

• Commitment: Being dedicated and ready to complete tasks.
• Communication: Ensuring thorough sharing of information to prevent misunderstandings.
• Integrity: We do what we say without exception.
• Quality: Not just good, but great.
• Ownership: Taking responsibility and resolving challenges proactively.

Innovation: Rewriting the Playbook on Mailing

Innovation involves:

• Curiosity: Asking questions to explore new possibilities.
• Problem-Solving: Addressing challenges proactively.
• Improvement: Continuously refining and optimizing processes. There are two better ways to do everything!
• Creativity: Thinking outside the box to find better solutions.
• Transformation: Adapting to new technologies and needs.

Leadership: Setting the Standard in Print and Mail

Leadership at LetterStream means:

• Humility: No egos, just results.
• Courage: Tackling challenges head-on.
• Empowerment: Encouraging growth and development in others.
• Vision: Planning for the future with foresight.
• Inspiration: Motivating others by example.

Why M.A.I.L. Matters to You

At LetterStream, our core values influence how we serve our clients:

• Commitment: We care about every job, big or small.
• Respect: We value your timelines and data.
• Efficiency: We build solutions to make mailing easier and faster.
• Precision: We understand the importance of accuracy in mailing.

By choosing LetterStream, you're partnering with a team that prioritizes your needs and strives to exceed your expectations.