CSV Upload Errors

Getting Started

This guide outlines common issues encountered when uploading CSV files to LetterStream and provides solutions to ensure a smooth upload process.

In This Article

• File Format Requirements
• Handling Commas in Data Fields
• Best Practices for CSV Uploads

File Format Requirements

To successfully upload a CSV file to LetterStream:

• Ensure the file is saved with a .csv extension: Files must be in CSV format; other formats are not accepted.
• Avoid saving the file while it's open in Excel: Even if saved as a CSV from Excel, the file may not upload correctly. Instead, export a new CSV file from your system.

Handling Commas in Data Fields

If you receive an error indicating an incorrect number of columns:

• Check for commas within data fields: Commas in fields like notes or product descriptions can disrupt the CSV structure.

Best Practices for CSV Uploads

• Use a CSV template: Starting with a template can help maintain the correct structure.
• Validate your CSV file: Before uploading, open the CSV to check for formatting issues.
• Keep data fields clean: Avoid unnecessary punctuation or special characters that may interfere with the CSV format.

Following these guidelines will help prevent common errors and facilitate a successful CSV file upload to LetterStream.