CSV Upload Errors

Are you trying to upload a CSV file to our website and are unable to do so? Here are some common reasons why:

• The file is not saved as a CSV file, meaning it doesn't ends with the ".csv" extension. Our website won't accept address files in another format.
• If the file is open in Excel, make sure not to save it while in Excel, not even saving it as a CSV from Excel will work. If this file is accidentally re-saved out of Excel, simply export a new file from your system. 
• If the website complains that you don't have the right number of columns in the data file then there is probably a comma in one of the data fields that is causing problems. If you put a comma in the notes section or in a product description then it is likely that you will have problems uploading.