PDF Portfolios
Getting Started
This article explains what a PDF Portfolio is, why it can cause issues when uploading files to LetterStream, and how to convert it to a standard PDF format.
In This Article
What is a PDF Portfolio?
A PDF Portfolio is a special type of PDF file that combines multiple documents into one container. Each file inside the portfolio retains its own properties.
PDF Portfolios are often created using Adobe Acrobat or other PDF software.
Why PDF Portfolios Cause Issues
LetterStream systems cannot process PDF Portfolios because they are not a single, flat PDF document. Instead, they act like a zipped folder containing multiple separate files.
If you attempt to upload a PDF Portfolio, the system will reject it or be unable to process the content correctly.
How to Convert a PDF Portfolio
To prepare your file for upload, you need to convert the PDF Portfolio into a standard PDF.
Follow these steps:
- Open the PDF Portfolio
- Use Adobe Acrobat or your preferred PDF software to open the file.
- Combine the Files
- In Adobe Acrobat:
- Choose the option to combine or merge the files into a single PDF.
- Select the PDF Portfolio to include all the documents.
- In Adobe Acrobat:
- Save the New PDF
- Save the combined document as a standard PDF file.
- Verify the File
- Open the new PDF to ensure all pages are included.
- Confirm that it is no longer a portfolio by checking the document properties.
Please also ensure to follow proper PDF saving/exporting practices to ensure any unembedded components are properly embedded into your files before uploading.