Email Validation During Signup

Getting Started

This article explains how email validation works during the account creation process. It outlines why validation is important, how it's implemented, and what users can expect when signing up.

In This Article

• Why Email Validation is Important
• How Email Validation Works
• Common Issues and Troubleshooting

Why Email Validation is Important

Email validation ensures that:

• Users provide a valid and accessible email address.
• Communication channels like password resets and account notifications work properly.
• The platform is protected from spam and fraudulent account creation.
• Only legitimate users can access certain features and services.

How Email Validation Works

1. User Signs Up

   The user completes our signup form with your email address.

2. Validation Email Sent

   Our system sends a confirmation email containing a validation link.

3. User Confirms Email

   The user must click the validation link to verify ownership of the email.

4. Account Activation

   Once the email is confirmed, the account is fully activated and accessible.

Common Issues and Troubleshooting

• Didn’t Receive the Email:
  • Check spam or junk folders.
    • Validation emails, in general, have a reputation of making their way to spam folders. Our email validation emails come from "LetterStream.com" with the subject "LetterStream.com Email Validation".
  • Ensure the email address was entered correctly.
    • If your email was not entered correctly, you'll need to create a new account. No need to worry about having multiple accounts, as the original account won't be active, nor does it have your email address associated to it in this case.
• Email Already in Use:
  • An account may already exist with that email address.
  • In this case, you can use the "forgot password" option to reset your password, and an email will be sent to your email address on file.