Email Validation During Signup

Getting Started

This article explains how email validation works during the account creation process. It outlines why validation is important, how it's implemented, and what users can expect when signing up.


In This Article


Why Email Validation is Important

Email validation ensures that:

  • Users provide a valid and accessible email address.
  • Communication channels like password resets and account notifications work properly.
  • The platform is protected from spam and fraudulent account creation.
  • Only legitimate users can access certain features and services.

How Email Validation Works

  1. User Signs Up

    The user completes our signup form with your email address.

  2. Validation Email Sent

    Our system sends a confirmation email containing a validation link.

  3. User Confirms Email

    The user must click the validation link to verify ownership of the email.

  4. Account Activation

    Once the email is confirmed, the account is fully activated and accessible.


Common Issues and Troubleshooting


Didn’t receive the validation email:

  • Check your spam or junk folder. Validation emails often end up there. Look for an email from “LetterStream.com” with the subject “LetterStream.com Email Validation.”
  • If it’s not in spam, check your email archives. Sometimes, moving the email out of spam can cause it to be archived, depending on your email platform.
  • Use your email’s search function with terms like “letterstream,” “email,” or “validation” to help locate the message.
  • Ensure that you entered your email address correctly. If you made a mistake, the email will not be delivered to your inbox and you’ll need to sign up again with the correct email address.

Email already in use:

  • If you see a message that your email address is already in use, an account may have already been created with it.
  • Use the “forgot password” feature to reset your password. A password reset email will be sent to the address on file.