Using LetterStream With CINC

Getting Started

LetterStream integrates with CINC to make sending HOA statements and violation mailings quick and easy. Depending on what you're mailing, you can either send directly through CINC or create a free LetterStream account for additional mailing options.

In This Article

What can I send through LetterStream from CINC?

LetterStream's integration with CINC allows certain mailings to be submitted directly from within the CINC platform, including:

  • Statements
  • Violation letters
  • Certified Mail
  • Small Postcards (Express Postcards)

Can I send coupon sheets or booklets through CINC?

Coupon sheets and booklets are available through LetterStream, but they may not be available through the CINC integration.

If you don't see the option you need within CINC, you can create a free LetterStream account and build these mailings directly through your LetterStream account.

What other mailings can I send directly through LetterStream?

A LetterStream account gives you access to additional mailing options beyond those available through CINC, including:

  • Coupon mailings
  • Annual meeting notices
  • Ballots and proxies
  • New homeowner welcome packets
  • Large Full-Bleed Postcards (PRO Postcards)
  • FedEx 2Day
  • Large flat mailings
  • Various return envelopes

Do I need a separate LetterStream account?

Not necessarily.

Mailings submitted through CINC are created and managed within the CINC platform, so you don't need to log in to LetterStream.com to send them.

However, some CINC customers also maintain a separate LetterStream account for mailing options that aren't available through the CINC integration.

How does mailing directly through LetterStream work?

For mailings created directly through LetterStream:

  1. Choose the type of mailing you'd like to send.
  2. Upload your PDF documents.
  3. Add or upload your recipient addresses.
  4. Select your mailing and printing options.
  5. Review your mailing and proofs.
  6. Submit the job.

LetterStream handles the printing, inserting, postage, and mailing from there!

How do I cancel or change a CINC mailing?

If a mailing was submitted through CINC, any cancellation or changes must be handled directly through CINC.

LetterStream cannot cancel or modify orders submitted through the CINC platform.

Still have questions?

For questions about submitting, changing, or canceling a mailing through CINC, contact CINC Support.

For questions about mailing options available directly through LetterStream, contact LetterStream Support and we'll be happy to help.