Modifying Coupon Mailings

Getting Started

When creating a coupon job in LetterStream, each coupon includes space for four separate line items. This feature allows you to include multiple fees or charges on a single coupon, eliminating the need to create separate coupons for the same recipient.

In This Article

Default Line Item Behavior

  • If you don’t customize the additional line items, they will appear with zero extra fees.
  • You can choose to ignore or use the line items depending on your needs.

How to Change Coupon Options

  1. While building your coupon job, go to the Job Recipient List/Review screen.
  2. At the top of the screen, find the link labeled Change Coupon Options.
  3. Click the link to open a pop-up window where you can adjust your settings.

Customize Line Item Titles and Dates

In the pop-up window, you can:

  • Rename each line item to reflect specific payment types (e.g., HOA Dues, Maintenance Fee, Late Charge).
  • Set due dates for each item, including options for quarterly billing or other recurring schedules.

This customization lets you clearly communicate multiple fees to the recipient on a single coupon, improving clarity and reducing the number of documents needed.