Formatting Pre-Addressed Documents

If you have a document(s) in PDF form that already has the mailing addresses on them, awesome! As long as each recipient will receive the same number of pages and the PDF is saved as a text based PDF and not an image based PDF, our system should be able to automatically read the addresses for you.

First, click the Send Letter(s) button in your account, then select the My Document option:

After you upload your document, select your mailing preferences and then click Continue and you'll be taken to the next screen.

Depending on where the addresses are located, they might potentially not show through the windows of the envelops we use. In this case, our system will automatically add coversheets to each recipient and place the address information in the correct locations.

There is an easy way to avoid the coversheet (and save $.10 per recipient), which would be to use the 'PDF PreFlight' tool (My Account -> PDF Tools).

The PDF PreFlight tool allows you to see if the addresses in your document will appear through the windows of our envelopes, as well as help you ensure the outer margins are correct.

This will show a few different option, but for now, you only need to look at the top 2 windows in the upper left-hand corner of the sheet that say "FROM" and "TO".

If your addresses fall within the green boxes, then you are good to go.  However, you might want to review the maximum number of address lines that you plan to use.  If you position your addresses lower in the green box and then you have an address with more lines (company address, secondary address line, etc) the last line of your address may be too low and fall out of the green box.  And sometimes these can sneak past our quality team and make it into the mail.  As you know, if the postal clerk can't read the complete address it will be returned to you.