Address Errors/Warnings Page

The Address Errors/Warning page attempts to call out potential issues with addresses throughout the addresses provided. It's important to review these because any that aren't corrected or removed could incur International postage charges.

The good news is there is an option to modify and/or remove these addresses after this page, so you can continue with possible errors if you'd like, but be to review your addresses thoroughly prior to paying for your mailing.

Below are a few situations that could result in address errors:

An incorrect number of "pages per recipient" may have been selected - This option tells our website how many pages are going to each recipient throughout your PDF document. Simply re-create your mailing making sure to select the correct number of pages per recipient. Also, make sure every document in your pdf file has the same number of pages per recipient.
Unable to locate any recipient addresses - If our system isn't able to find text or a valid address in the address area specified when drawing the box around the address, it could be that the address wasn't completely inside the red box before moving forward. On the other hand, it could be that the text address isn't embedded in your PDF. For more information on how to embed PDF text, click here. Our system might also have trouble reading the address of a PDF if the PDF is or has ever been locked, encrypted, or not a pdf file.
Address box wasn't drawn large enough - When prompted to draw the red box around the address on the PDF document, the system only requires you to draw the red box around the address that appears on page 1 of your PDF. There might be times when the address that appears on page 1 is only 3 lines, however, the following pages contain addresses with 4, 5, and 6-line addresses. In these instances, simply inspect your document and try again making the address box a bit larger around the address that appears on page 1 so that it can also capture a larger address on the following pages.
Address box was drawn too large - If the address box is drawn too large, there's a chance it could capture other text on the document. Our address tool tries to include all the text that it finds within the recipient box so it's important to try and only capture the address information.
Address Formatting - Depending on how the address is formatted, it could trip up our extractor. For example, if the street address does not start with a number (1234 Any Street) but begins with a name (Route 27) it may be a valid address, but our system is bringing it to your attention just add an extra layer of accuracy.
Incomplete Addresses - Addresses should always include at least one Name line, one Address line, a city, a state (two letters/characters), and a zip code (5 or 9 digits). For more information on how to properly format your address, click here.
Other Oddity - Here is a weird one that we are aware of. If you have a 5 digit unit/apartment number our system may think it is a zip code. The best way around this is to use a # sign immediately before the apartment number without a space in between.