Sharing Your Login Information
Getting Started
This guide explains whether you can share your LetterStream login, the potential downsides, and why it's often better to create individual logins for each user.
In This Article
Can You Share Your Login?
Yes—you can share your login credentials with someone you trust. Just keep in mind:
- They’ll have access to modify mailings and view sensitive information.
- Email notifications, job holds, and mail proof history will show actions taken under your login—even if done by someone else.
Benefits of Individual Logins
Instead of sharing credentials, consider creating separate accounts with access controls:
- Clear communication – System notifications go directly to the correct user.
- Accurate job history – Each mailing shows who placed it, improving traceability.
- Better accountability – Holds and approvals are correctly logged by user.
How to Set Up Separate User Accounts
- Login to your LetterStream account.
- Hover over My Account and select Manage Users (Admin access required).
- Click Add User, then specify:
- Temporary password (new users will update it)
Role and permissions (e.g., User, Manager, Admin)
– User: only sees own jobs
– Manager: can view all jobs and run reports
– Admin: full access, including user and billing settings
- New user receives an email invitation to set up their account.
While sharing is technically possible, it’s safer and more efficient to provide each person with their own login—giving you better visibility, control, and team accountability.