Sending Caliber Payment Coupons through LetterStream

Getting Started

If you're using Caliber Software for managing payments, LetterStream offers seamless options to print and mail coupons on your behalf. This guide outlines three methods you can use to integrate Caliber with our mailing services.


In This Article


Option 1: Print Coupons to PDF

  1. Use Caliber’s default 4‑up coupon layout and print it to a PDF file.
  2. Upload the PDF as a Pre‑Addressed document within your LetterStream account.
  3. Add optional elements like return/remittance envelopes or additional inserts.
  4. Submit and pay for your mailing—LetterStream handles the rest!

Option 2: Export a Coupon File (PAN)

  1. From Caliber, go to your Client Dashboard → Accounting Setup → Coupons.
  2. Select the LetterStream Coupon Format and export the data file (sometimes called a PAN file).
  3. Log in to LetterStream and upload the file to create coupon sheets or booklets.
  4. Add optional return/remittance envelopes or inserts before submitting.

Option 3: Send Directly via Caliber Integration

This option fully automates delivery from Caliber to our system, reducing manual steps and improving efficiency. To do so:

  1. Contact LetterStream to request "API Access".
  2. Enable LetterStream API integration to send coupon sheets directly from inside Caliber.

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