System Notifications
Getting Started
If you want to send email notifications to others about the status of your mailings, you can set this up in the System Notifications section of your LetterStream account. This guide explains each Event Type available in the dropdown menu and what kind of email it triggers.
In This Article
How Notifications Work
Notifications are sent to the email address associated with the user account that created the job.
- Additional email addresses can be set to receive alerts. Click here for more.
Notification Event Types Explained
New Job
- Triggered when a job has been created and officially paid for.
New Job - With Invoice
- Same as "New Job," but includes a PDF invoice as an attachment.
New Job - Auto Hold
- Sent when a job created by a user is placed on auto-hold at creation.
- Any user with access to the job can remove the hold.
Job Complete
- Sent when the job has been mailed out of our facility.
Job Complete - With Invoice
- Same as "Job Complete," but includes a PDF invoice as an attachment.
Holding Job
- Sent when a job is placed on hold.
- The email includes the reason for the hold, if provided.
Release Job
- Sent when a job that was previously on hold has been released and can now proceed.
Deleting Job
- Sent when a job is deleted from the system.
Pending Reminder
- Notifies that a job is still waiting for approval before entering production.
CASS Complete - With Invoice
- Sent when your address file has completed the CASS validation process.
- Includes an invoice and the updated address list as attachments.