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Getting Started
LetterStream provides an extensive library of help articles to guide you through every step of your mailing process. If you can’t find what you need, you can ask our chatbot any questions to retrieve immediate answers directly from our help docs.
In This Article
Using the Chatbot
Our AI chatbot offers the fastest and most convenient way to get answers to your questions. Whether you need help troubleshooting an issue, finding information, or reaching out to our team, the chatbot is always available to assist, 24/7/365.
Using the Help Center
- LetterStream offers over 200 help articles to assist you.
- Use the search function with one or two keywords (not full sentences) to quickly find relevant topics.
Tips for Faster Support
For the fastest and most efficient support, please email us from an email address listed as an Administrator on your LetterStream account.
Because of our strict security and privacy requirements, we are not able to share account or mailing information when a request comes from an email address that is not listed as an Administrator on the account.
Please also include other available details, such as:
- Any LetterStream Job IDs, if applicable
- A clear description of your question or issue
- Any relevant error messages or screenshots