Modifying a Mailing After It's Been Approved
Once a mailing has been approved, it cannot be modified. If a job has been approved but you have hesitations about it being correct in any way, you should put it on hold immediately.
You can do this by locating the mailing in your job list (hover over My Jobs in the top navigation bar and select View My Job List. If this option isn't there, you are already on the correct page). Locate the mailing in question and clit EDIT to the far right of it, then select Pause Job.
Now you can assess whether or not the mailing is correct. If you determine that it isn't, you will need to delete the mailing and re-upload it. You can delete the mailing by clicking the same EDIT button to the right of your mailing and select either Delete Job or Stop and Shred Job, whichever one is showing.
If we have already begun processing the mailing, it will say Stop and Shred Job. This also means that processing fees will be applied since we have used materials and production time to produce the mailing.
Once you have canceled your job, you can re-create the mailing.