What happens when I delete an In Process job?

If you need to delete a job before we start printing or creating it, there is no charge for the mailing and any amount you paid will be refunded to your account.  You can find out what status your job is in by clicking "edit" to the right of your mailing.  If there is an option that says "delete mailing" then we have not processed it and you can delete your mailing for no charge.

If we already printed the job, unfortunately we have incurred some costs and will apply that to your account.  We won't however charge you for postage if the mail piece wasn't mailed.  When you click the "edit" link to the right of your mailing you will not see an option that says "Delete Job" but rather an option that says "Stop and shred job".

As for the printed documents, our procedure is to shred any document that we don't mail.  Therefore, your printed documents will be placed in locked shred bins for destruction.

You may request that we deliver any printed documents to you for you to dispose of as you want, but please note there will be shipping and handling charges for this service.

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