Pages Per Recipient

Getting Started

This guide walks you through the “Address Selection” screen when uploading a PDF document that already includes recipient address information. You'll learn how to correctly assign pages per recipient based on your total document size and troubleshoot common issues.

Understanding the Address Selection Screen

When you upload a PDF that already includes addresses within the document during job creation, you will land on the Address Selection screen.

Here, you must specify how many pages each recipient should receive.

You’ll find a blue box in the upper right that lets you select this number from a dropdown menu.

How the Page Selection Works

The dropdown menu dynamically adjusts based on the total number of pages in your uploaded PDF.

It only shows values that divide evenly into the total page count. Each intended recipient will need to receive the same number of pages.

Examples:

3-page document:
Options: 1 page per recipient or 3 pages per recipient
8-page document:
Options: 1, 2, 4, or 8 pages per recipient

Troubleshooting Missing Page Options

If you don’t see the option you expect:

Your document likely contains a number of pages that cannot be evenly divided across recipients with that page count.
Example: If your PDF has 7 pages, options like 2 or 3 pages per recipient won’t appear because 7 isn’t evenly divisible by those numbers.

Common Issues to Check:

Inconsistent page counts between recipients
Accidental blank pages (especially at the end of the file)
Mismatched or merged letters

Next Steps for Irregular Page Counts

If your document intentionally includes varying page counts per recipient, reach out to the LetterStream team. They may be able to suggest alternate methods to handle your mailing.

For the smoothest experience, try to ensure:

All letters are the same page length
The document is free of blank pages
Your final PDF is reviewed before uploading