Balance Information

Getting Started

Your LetterStream account balance reflects available funds, pending amounts, and what you can immediately use for new mailings. This guide explains where to find your balance and what each value means.

In This Article

• Where to View Your Account Balance
• Breakdown of Balance Details
• Balance Example

Where to View Your Account Balance

1. Log into your LetterStream account
2. Hover over the “My Account” tab
3. Click on “Billing Information”
4. Your balance details are shown under the Balance Information section in the upper left-hand side.

Breakdown of Balance Details

You’ll see three specific values:

• Current Balance
  • The total amount in your account, including money allocated to jobs in production.
• Less In-Process Amount
  • The total amount currently allocated to jobs that have been approved but not yet mailed.
• Useable Balance
  • The difference between your Current Balance and the In-Process Amount
  • This is the amount available for immediate use on new mailings

Balance Example

If you have 10 jobs in production:

• Their combined cost appears under Less In-Process Amount
• Once those jobs are mailed, that value resets to $0
• After that, your Useable Balance will equal your Current Balance