Creating a New Mailing

Getting Started

When you log into your LetterStream account, you’ll see several mailing options at the top: Send Letter(s), Send Postcard(s), Address List Cleanup, and Send Coupon(s). Below is a breakdown of what each does—especially Send Letter(s) and how to use it.


In This Article


What Send Letter(s) Does

This is the most commonly used option. It allows you to send most types of documents (letters, invoices, statements, etc.). It handles everything from uploading the document(s) to adding recipients, specifying the mail type, and completing the mailing.


How to Use Send Letter(s)

Here’s a step‑by‑step of what happens:

  1. Click Send Letter(s) from the main menu.
  2. Name Your Mailing

    You’ll be taken to a screen where you can name your job (for your internal tracking).

  3. Select How You'll Provide Recipient Addresses

    You’ll see options like:

    • My Mailing List (CSV) — use this if you have a spreadsheet (Excel saved as CSV) of addresses.
    • My PDF Document — choose this if your PDF already includes the recipient address(es) in a text‑based format and each recipient gets the same number of pages, with the address block in the same spot.
    • LetterStream Address Book — manually enter addresses (or reuse saved addresses) if you don’t have a list or embedded addresses.
  4. Choose Mail Type

    Options include things like USPS First‑Class, Certified Mail, FedEx 2-day, etc.

  5. Click Continue

    The site will guide you through next steps: uploading documents, setting return address, reviewing proofs, etc.


Other Mailing Options

  • Send Postcard(s) — For postcards formats.
  • Address List Cleanup — Tools like CASS or NCOA to validate or correct addresses.
  • Send Coupon(s) — For mailing invoices, coupons, or payment stubs with OCR lines and coupon formats.