Canceling A Job Through CINC

Getting Started

If you need to cancel a job in LetterStream that was submitted via CINC, the cancellation process must be handled directly through CINC.


In This Article


Who to Contact

  • You must contact CINC directly to cancel the job.
  • LetterStream cannot cancel or modify orders submitted through the CINC platform.

What CINC Can Help With

CINC will assist you with:

  • Locating the job or order in their system
  • Canceling the mailing
  • Issuing any applicable refunds or credits

For any CINC-submitted job that needs to be canceled, CINC is your point of contact for resolution.