Customer Supplied Materials

Getting Started

This guide explains why LetterStream does not support the use of pre-printed physical materials and what alternatives are available. Our platform is optimized for digital file uploads to ensure fast, accurate, and automated mailing.

In This Article

Why Pre-Printed Materials Aren’t Supported

LetterStream’s mailing system is built for speed and automation. Accepting physical items would require:

  • Custom handling and shipping logistics
  • Manual insertion, bypassing our automated systems
  • Special formatting to work with our equipment

These complications make it difficult to maintain our streamlined process.

Common Pre-Printed Material Requests

Examples of commonly requested pre-printed inserts include:

  • Magnets
  • Keys
  • ID cards
  • Marketing brochures

Unfortunately, these and other items cannot be included in your mailings.

To achieve a similar result:

  • Design your materials in a PDF format
  • Upload them via the standard job creation workflow on our website
  • Let the system handle printing and mailing efficiently

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