Browser/Web Errors
Getting Started
If you encounter a 403 Forbidden error while using LetterStream, it typically relates to access restrictions or session issues. This guide outlines the most common causes and offers troubleshooting steps to help you resolve the error.
In This Article
Common Causes of 403 Errors
Here are the most frequent reasons a 403 Forbidden message may appear:
- Browser settings: A misconfigured browser or device can restrict access to certain pages.
- VPN use: VPNs may disrupt normal website behavior and trigger access errors.
- Payment issues: If the error occurs during checkout, it may involve a failed transaction—such as an expired card. Reach out to your bank if necessary.
- Large file uploads: While we do accept large files, uploading large files can cause timeouts depending on your browser and internet connection.
How to Resolve 403 Errors
Try these troubleshooting steps:
- Refresh the page
- Log out, refresh, then log back in
- Restart your browser
- Restart your computer
- Try a different browser or computer
If the error persists, consider checking your VPN or disabling it temporarily.
Other Common Browser Error Codes
Understanding other common web errors may help identify issues:
- 400 Bad Request – Malformed request syntax
- 401 Unauthorized – Missing or invalid authentication
- 403 Forbidden – Access to the resource is denied
- 404 Not Found – Requested resource not found
- 500 Internal Server Error – Server-side issue
- 502 Bad Gateway – Invalid response from upstream server
- 503 Service Unavailable – Server temporarily unable to handle request
- 504 Gateway Timeout – Server failed to receive a timely response