Lost or Stuck Certified Mail
Getting Started
This guide offers practical steps you can take if your Certified Mail appears to be lost or stuck in the USPS system. While LetterStream ensures accurate and timely processing, delivery is ultimately handled by the USPS.
In This Article
Common Reasons for Delays
Certified Mail can be delayed or misrouted due to:
- Incorrect or incomplete recipient address
- Changes in recipient company or organization mailing requirements
- USPS processing or delivery issues
How to Track Your Letter(s)
You can review tracking details directly through your LetterStream account. Or you can visit USPS.com and enter your Certified Mail tracking number to view the most recent details.
If your mailing included a signature, use the “Return Receipt Electronic” section on the USPS tracking page to obtain an update directly from their system.
Steps to Take
Confirm Address Accuracy
If mailing to a business or organization, confirm that the mailing address is correct. Many companies use different addresses for mail delivery.
Review Delivery Expectations
Check LetterStream’s blog post to better understand Certified Mail delivery timelines and how USPS may classify delivery attempts or delays.
Verify Address with USPS
Use the USPS Address Verification Tool to confirm the address exists and is formatted properly.
Contact the USPS
Reaching out to them directly may provide you with additional information on the status of your letter, as LetterStream only has access to the same public tracking data.
If you need any further assistance, feel free to reach out to LetterStream Support.