Forms of Payment
Accepted Methods of Payment
There are a lot of different ways to pay for your mailing jobs; and if you mix in the different user levels, the number of options goes up even more.
For starters, it is important to remember that LetterStream needs payment in advance. This is for two main reasons; first, we are required to pay the Post Office at the time of mailing, so we are immediately out the postage just as you would be. Second, we are producing the product generally within a few hours of your request. This isn't some old school drawn-out manufacturing process, instead, we make your product real-time and complete your jobs very quickly.
So, some payment options include MasterCard, Visa, American Express, Discover, Check, Cashiers Check, Money Order, Bank Wire, Company Check, ACH and we'll even take Cash (but please don't send it through the mail).
You can prepay in bulk and keep money on account with us for future mailings or you can pay just for the orders you create.
If you want to prepay with a credit card or find our mailing address, this information appears in "Billing Information" under the "My Accounts" tab. If, on the other hand, you'd like to pay each time you create a job, simply continue the job-making process and/or click on the CHECKOUT link in the upper right corner of our webpage. There is a $20 minimum for funding your prepay. (To understand the "Balance Information" section on the Billing page, click here).
We also recommend that you use the Low Balance reminder option so you can be reminded any time your balance falls below an amount that you determine.
ACH and Wire transfers are for individuals or companies who spend $5,000 or more in a single transaction.
Methods of Payment we Don't Currently Accept
We don't currently accept gift cards, Paypal, bitcoins, or other forms of cyber currency.
Additionally, if you use our services to send mail on behalf of your own customers, you will not be able to use their credit cards. You must use your own credit cards to send mail through your LetterStream account. This is primarily because,more often than not, your customers will see a charge from our company and not know who we are, and therefore dispute the charge.