LetterStream Mailing Status

Getting Started

This article explains the LetterStream mailing statuses, which reflect where your job is within our internal processing system. These statuses are not the same as USPS delivery statuses. For details about delivery tracking, click here.

In This Article

• Where to Find Job Status
• Statuses Under “Action Required”
• Statuses Under “In Production”
• Statuses Under “Mailed”

Where to Find Job Status

After logging into your LetterStream account, you’ll see a list of your mailings. The Job Status column shows the current status of each job.

Statuses Under “Action Required”

Jobs listed in this section have not yet entered production. Our Production Department does not begin work on these jobs until payment is completed.

• Please Review

  The job has been started but not finalized. Click on the job name or ID to complete the review process or delete the job if it’s no longer needed.

• Payment Required

  The job has been `approved and added to your shopping cart. It is waiting for payment before entering production.

Statuses Under “In Production”

Jobs in this section are actively being processed by LetterStream. Deleting jobs at this stage may result in fees.

• In Production

  The job has entered our production, but work has not started yet.

• Now Printing

  The job is currently being printed, fees will apply if canceled.

• Mail Prep

  The job is being prepared for mailing and is nearly complete, fees will apply if canceled.

• Ready to Mail

  The job is finished and awaiting handoff to the mailing service, fees will apply if canceled.

Statuses Under “Mailed”

These statuses indicate that LetterStream processing has been completed.

• Mailed

  The job has been handed off to USPS, FedEx, or another delivery provider.

• Stopped

  The job was canceled and is being removed from production for secure shredding.

• Shredded

  The job has been securely destroyed as requested.