How do I delete / cancel / stop a job?
You can delete / cancel / stop any job as long as it has not been mailed. Immediately after logging in to the LetterStream website you will see a list of your jobs. To the right of every job listed, there is a column called "Options". Click on the "EDIT" button on the job(s) that you want to modify. You will see a few different options. Click the button that either says "Delete Job" or "Stop and Shred Job". If the Delete link is gray instead of blue, the job cannot be cancelled.
You can also choose the option that says "hold job" if it is still available. This option will stop your job dead in it's tracks and therefore will not process further than the status it's currently in. This option allows you to review your mailing and determine if you actually do need to cancel it. If you determine that you don't need to stop it, simply click "Edit" and then "resume job" and we will continue to work on it.