Windowless Envelopes Temporarily Unavailable

Getting Started

This article explains the recent suspension of windowless envelopes (formerly known as Express Letters), highlights the available alternative, and addresses common questions regarding costs, open rates, and customization options.

In This Article

• Using Windowed Envelopes
• Cost Considerations
• Mail Open Rates
• Envelope Endorsements

Using Windowed Envelopes

Windowed envelopes are a suitable replacement to windowless envelopes, with only a cosmetic difference:

• Documents are inserted with a coversheet that includes the addresses.
• The coversheet is printed and added automatically to your mailing.

Cost Considerations

• Coversheet Cost: Previously, using a coversheet added cost, but the price has been reduced by 2 cents.
• No Coversheet Savings: If you format your document so a coversheet is unnecessary, you can save even more. Click here to learn more.

Mail Open Rates

There is no evidence to suggest that windowless envelopes result in higher open rates compared to windowed envelopes. This change should not affect your mail's open rates.

Envelope Endorsements

You can include an additional line of text below your return address. This space is useful for adding a personalized message or special note to recipients.