International (Pink Highlighted) Addresses

When you get to the "Job/Recipient List Review" screen, you might come across a single (or many) pink highlighted address.  This is a way our system tries to show you which addresses might need to be looked at a little closer:

A pink address means that the address is either a domestic US address that is incomplete (or not properly formatted), or the address(es) is an international address.

You can delete these addresses from your mailing, or you can leave them in the mailing.  Keep in mind that our system is going to charge international postage for any pink addresses that are left in the job.  The fees can be reviewed on the invoice for that mailing prior to approval.

Some things that may cause us to flag your address as international includes:

- A zip code with less than 5 digits.

- A state name of "MX".

- A state name that is different than 2 alpha characters.

- A missing state.

- A state abbreviation that does not match conventional state abbreviations.

- A state name that is spelled out.

- A Country that does not start with "US".  (Country is not required)

We draw a very simple line between domestic and international addresses. If you have a two-character state and a 5 or 9 digit zip code, we consider the address to be domestic, no matter what a human might see. Here are a couple of examples to illustrate what our system would deem a "good and/or domestic" address vs. a "bad and/or international" address:

GOOD

123 Mickey Mouse Lane

Happyville, MM, 12345-1111

Since there is a valid number of characters in the zip code, it would qualify as a domestic address even though it's not legitimate.

BAD

2158 N. Elm St

Dallas, TX 7829

On the surface this might seem like a more legitimate address than the first one, but it would qualify as a bad and/or international address due to the 4-digit zip code, and will therefore be highlighted in pink and will be charged international postage.