Payment History

To access the Billing Information screen, you'll need to log into your LetterStream account, hover over the My Account tab in the top navigation bar, then click "Billing Information". On the My Account > Billing Information screen will be a section titled "Payment History". The payment history lists all previous transactions made on our website along with the date and amount of the transaction.

There will be a quick description along with each transaction, and within the description, it will say either "cart" or "prepay".  This tells you and us whether the payment was made within your shopping cart or if the funds came from your LetterStream account PrePay balance.

Since our system works on a "pay as you" go basis, sometimes you won't be able to provide a perfect 1-to-1 match for every LetterStream invoice to every credit card payment.  Click here to learn more.