LetterStream API Information

Getting Started

LetterStream offers an API for tech-savvy businesses looking to automate their mailing workflows. This guide outlines the API’s capabilities, available modes, and how to get started based on your integration goals.


In This Article


General Requirements

To use the LetterStream API, here are a few things to keep in mind:

  • Your system must be able to generate PDF and CSV files
  • Mailings are not processed until paid for
  • Use the PrePay option and enable a Low Balance Alert for a seamless experience
  • A developer is required—whether in-house or contracted—to complete the integration

Supported Mail Types

The API supports:

  • USPS First-Class Mail (optional “Homeowner Statement Enclosed” endorsement)
  • Certified Mail (with or without Electronic Return Receipt)
  • Flats
  • Postcards

API Modes

Choose the mode that best fits your goals:

Automation Mode

  • Best for internal use to automate and speed up your own mail processes
  • Easiest and quickest to implement
  • LetterStream continues to provide all platform support

Monetization Mode

  • Allows you to sell LetterStream services to your customers
  • You manage pricing, billing, and customer support
  • LetterStream will have no relationship with your customers
  • Customer mailings are processed under your master account

Partnership Mode

  • Your customers create their own accounts via your special partner link
  • Customers pay LetterStream directly at standard prices
  • LetterStream supports customers using the platform
  • You assist customers with account setup and integration

API Activation Process

  • The API is not enabled by default
  • Email LetterStream to discuss your needs and confirm API suitability
  • Once approved, access API documentation under the My Account tab
  • Integration must be handled by your developer—LetterStream does not implement it for you

Reviews

Here is a link to an article in CIO Review magazine about the strategy behind our API:

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