FedEx Delivery Options

We currently offer a FedEx 2Day option for pre-approved company/corporate accounts.  

In This Article 

• Qualification
• Product Information
• Production Limitations
• Proof of Delivery
• Pricing
• Undelivered FedEx Letters
• FedEx Holiday Surcharges

Qualification 

In order to be pre-approved, your account will need to be associated to a valid business-provided email address. Once your LetterStream account has been created, send us an email from that email address requesting the FedEx options be added to your account.

From there, a simple qualification process will be conducted prior to the release of our FedEx product to your account, and our team will do a brief review of your company (including your website and online presence) prior to release.

Product Information 

This option provides you with FedEx tracking information and the option for a signature upon delivery. 

For FedEx jobs, we will mail your documents within one business day after approval. If your job is paid for prior to 3pm (Arizona time) it will likely be mailed out the same day.  

FedEx will typically deliver your documents within two business days after we mail them out. Depending on the time and day of the week, that means your documents could be delivered as quickly as two business days after approval!  

For jobs approved over a long weekend that includes a holiday, it could take up to 6 calendar days to be delivered after approval. 

Production Limitations

Our agreement with FedEx doesn't currently allow mailings to:

• P.O. Box addresses
• International addresses (including Puerto Rico). A possible alternative might be Registered mail.
• Invalid USA addresses
• Letters based in the USA but include a PO Box return address
• Letters based in the USA but include an International return address or invalid USA return address

Proof of Delivery

If a signature is paid for, you will have access to the Proof of Delivery in your account. This will contain the signature of the recipient upon successful delivery.

To access this file, simply click the blue 'view' link underneath the signature column next to the recipient address.

Pricing 

The cost currently starts at $14.20 per recipient, with the option to include signature service for an additional $6.75.  

Undelivered FedEx Letters

FedEx is generally a very reliable product. In the event that a letter doesn't get delivered within the timeframe it should have, the public FedEx tracking page (that is linked to from your LetterStream account by clicking "Tracking" next to the proof) will provide options for next steps. If they provide an option to change the delivery address, they may say that the shipper (in this case, LetterStream) can change that. Please note that we don't currently have this ability.

In rare cases FedEx might allow for address changes after mailing, but they charge quite a bit for this service (almost the cost of sending an entire new letter, roughly $15).

Our recommendation is to send a brand new letter with the updated address for the best (and fastest) results).

FedEx Holiday Surcharges

Holiday seasons may incur additional fees for FedEx mailings. This will typically from October through January, and we apply these charges to FedEx mailings when active, and these fees will be shown on your LetterStream invoices. Their extra fees and schedule can be found here.