FedEx Delivery Options

Getting Started

LetterStream offers FedEx 2Day mailing options to pre-approved business accounts. This guide covers everything from qualification to delivery tracking and pricing details.

In This Article

Qualification Requirements

To use FedEx mailing:

  • Create a free LetterStream account (your LetterStream account must be associated with a valid business email address).
  • Provide your email address to our chatbot, letting it know you'd like access to FedEx 2Day.
  • Our team will follow up with a brief qualification process, including a review of your company website and online presence.

Product Details

  • All FedEx jobs will be mailed in a flat-size envelope.
  • FedEx 2Day includes:
    • Tracking
    • Optional signature upon delivery.
  • Mailing schedule:
    • Jobs are mailed within one business day after approval.
    • If approved and paid by 3:00 PM (Arizona time), mailings typically go out the same day.
  • Delivery time:
    • Typically within 2 business days.
    • Over a long weekend or holiday, delivery may take up to 6 calendar days.

Production Limitations

FedEx mailing cannot be used for:

  • P.O. Box addresses
  • Invalid U.S. addresses
  • Return addresses that are:
    • P.O. Boxes
    • International
    • Invalid within the U.S.
  • International addresses, including:
    • Puerto Rico
    • U.S. Virgin Islands

Additionally, FedEx has an address line limit of 35 characters (including spaces) per line. Please be sure to review your proofs carefully to ensure all of the name and address lines fit within this limit and no characters are being cut off.

For international mailings, try Registered Mail.

Proof of Delivery

  • If signature service is selected:
    • You can download the Proof of Delivery with the recipient’s signature.
    • Access this by clicking the blue “view” link under the Signature column next to the recipient.

Pricing

  • Base price: $14.20 per recipient
  • Signature service: Additional $6.75
  • Prices may vary based on FedEx seasonal surcharges

Handling Undelivered FedEx Letters

  • Use the public FedEx tracking page (linked in your LetterStream account) to view delivery status.
  • If FedEx suggests changing the delivery address:
    • LetterStream cannot update the address once sent
    • FedEx may charge around $15 to make address changes
  • Recommended action: Send a new mailing with the correct address

FedEx Holiday Surcharges

  • Holiday fees apply during peak season (typically October–January)
  • These surcharges will appear on your LetterStream invoice
  • For more information, click here.

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