FedEx 2Day Mailing

Getting Started

LetterStream offers a FedEx 2Day mailing option. This guide covers everything from delivery, tracking, and pricing details.

In This Article

Product Details

  • All FedEx jobs will be mailed in a flat-size envelope.
  • FedEx 2Day includes:
    • Tracking
    • Optional signature upon delivery.
  • Mailing schedule:
    • Jobs are mailed within one business day after approval.
    • If approved and paid by 3:00 PM (Arizona time), mailings typically go out the same day.
  • Delivery time:
    • Typically within 2 business days.
    • Over a long weekend or holiday, delivery may take up to 6 calendar days.

Production Limitations

FedEx mailing cannot be used for:

  • P.O. Box addresses
    • Our system will attempt to identify PO Box addresses within FedEx mailings and automatically remove them. Please note that PO Box addresses can be used for return addresses on FedEx mail, but since FedEx doesn't deliver to PO Box addresses the letters will not be returnable if they can't be delivered to the recipient address.
  • Invalid U.S. addresses
  • Return addresses that are:
    • P.O. Boxes
    • International
    • Invalid within the U.S.
  • International addresses, including:
    • Puerto Rico
    • U.S. Virgin Islands
    • For international mailings, try Registered Mail.

Additionally, FedEx has an address line limit of 35 characters (including spaces) per line. Please be sure to review your proofs carefully to ensure all of the name and address lines fit within this limit and no characters are being cut off.

Note: FedEx mailings are not currently offered through the API.

Proof of Delivery

  • If signature service is selected:
    • You can download the Proof of Delivery with the recipient’s signature.
    • Access this by clicking the blue “view” link under the Signature column next to the recipient.

Pricing

  • Base price: $16.35 per recipient
  • Signature service: Additional $6.75
  • Prices may vary based on FedEx seasonal surcharges

Handling Undelivered FedEx Letters

  • You can access the public FedEx tracking page anytime, linked directly in your LetterStream account, to view the current status.
  • Once a FedEx 2Day letter has been sent, LetterStream cannot update, redirect, or change the delivery address.
  • If FedEx attempts delivery but cannot deliver the package, the item will be destroyed. It will not be redirected or returned to LetterStream.
  • If an item cannot be delivered, we recommend double-checking the address and sending a new mailing.
  • FedEx 2Day is a reliable product, but neither FedEx nor LetterStream provides refunds for undelivered items due to bad weather, delivery exceptions, incorrect addresses, or other events outside of LetterStream’s control.

FedEx Holiday Surcharges

  • Holiday fees apply during peak season (typically October–January)
  • These surcharges will appear on your LetterStream invoice
  • For more information, click here.

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