FedEx Delivery Options

Getting Started

LetterStream offers FedEx 2Day mailing options to pre-approved business accounts. This guide covers everything from qualification to delivery tracking and pricing details.

In This Article

• Qualification Requirements
• Product Details
• Production Limitations
• Proof of Delivery
• Pricing
• Handling Undelivered FedEx Letters
• FedEx Holiday Surcharges

Qualification Requirements

To use FedEx mailing:

• Your LetterStream account must be associated with a valid business email address.
• Send an email from that address requesting access to FedEx options.
• A brief qualification process will follow, including a review of your company website and online presence.

Product Details

• All FedEx jobs will be mailed in a flat-size envelope.
• FedEx 2Day includes:
  • Tracking
  • Optional signature upon delivery.
• Mailing schedule:
  • Jobs are mailed within one business day after approval.
  • If approved and paid by 3:00 PM (Arizona time), mailings typically go out the same day.
• Delivery time:
  • Typically within 2 business days.
  • Over a long weekend or holiday, delivery may take up to 6 calendar days.

Production Limitations

FedEx mailing cannot be used for:

• P.O. Box addresses
• Invalid U.S. addresses
• Return addresses that are:
  • P.O. Boxes
  • International
  • Invalid within the U.S.
• International addresses, including:
  • Puerto Rico
  • U.S. Virgin Islands

For international mailings, try Registered Mail.

Proof of Delivery

• If signature service is selected:
  • You can download the Proof of Delivery with the recipient’s signature.
  • Access this by clicking the blue “view” link under the Signature column next to the recipient.

Pricing

• Base price: $14.20 per recipient
• Signature service: Additional $6.75
• Prices may vary based on FedEx seasonal surcharges

Handling Undelivered FedEx Letters

• Use the public FedEx tracking page (linked in your LetterStream account) to view delivery status.
• If FedEx suggests changing the delivery address:
  • LetterStream cannot update the address once sent
  • FedEx may charge around $15 to make address changes
• Recommended action: Send a new mailing with the correct address

FedEx Holiday Surcharges

• Holiday fees apply during peak season (typically October–January)
• These surcharges will appear on your LetterStream invoice
• For more information, click here.