Search results for Supporting Evidence of Mailing
237 articles found
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Changing Account Details
Getting Started This article guides you through changing key account details in your LetterStream profile, including email address, password, name, and return address. In This Article Accessing
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Sending Anonymous Letters
It might seem like a good idea to hide your name and address from the person that you are sending mail to, unfortunately that is against our user agreement and we cannot process mail with a fictional
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PRO Postcard Template
Click below to download a PDF of our template for our PRO postcards, which is our large, full-bleed color postcard option. pro_postcard_template_v3-(IMB).pdf
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LetterStream YouTube Channel
For video help, assistance, and walk-throughs (as well as online demos), you can find all of our tutorial videos and more on our YouTube channel: http://www.youtube.com/user/LetterStream
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Image Print Quality
It's not always easy to tell how beautiful your artwork will appear when we put it on paper, but here are a few things to keep in mind. For starters, we have high tech, highly capable, excellently
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What is Delivery Point Validation?
Delivery Point Validation determines whether the house or street number associated with a street address falls within the range of house numbers that exist for that specific street. This is Included
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Full-Bleed Printing
If you are using our PRO Postcard option, then your image(s) will be trimmed down to be a true full-bleed image. However, if you are using any of our other job types your document(s) will not be
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Canceling A Job Through CINC
If you have a job/order in LetterStream that was submitted through CINC and needs to be canceled, you'll need to contact CINC directly in order to accomplish that. They'll be able to locate the order
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Create / Convert Documents to PDF
Most Microsoft and Adobe products (Word, Excel, Acrobat, etc) allow you to save or export your document to a PDF file. If you are using software that does not appear to offer a save, export, or print
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Job Stuck via the API
Getting Started This article explains why an API-submitted job may appear stuck or not moving through production, and how you can resolve and prevent this issue. In This Article Common Reasons Jobs
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Saving Credit Card Information
At this time our website doesn't currently support the option to save your credit card details. We know that isn't ideal, but we're working on adding this functionality. As soon as it becomes
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eDoc Delivery - Email Your Statements!
eDoc Delivery is a product that allows you to send your documents as email attachments directly through your LetterStream account. There is a one-time setup of $99, and every email thereafter is $.20
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Understanding Address List Cleanup Results
If you've used one of our address cleanup products, you'll likely need to know how to interpret the results you're provided with. The instructions for this can be found by logging into your
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Color Printer Calibration Specs
Our color printers are all calibrated using an industry standard color spectrometer. We calibrate our printers according to the ICC color profile, which is based on CMYK. We re-calibrate all of our
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Remove A Job From Shopping Cart
To remove a job from the shopping cart, simply login to your LetterStream.com account and click the red "Checkout" link at the very top right of the page. In the Shopping Cart just below each
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Restricted Delivery
At this time, all Certified Mail you send out through LetterStream will include tracking information and an electronic signature file if selected (and upon successful delivery by the USPS), but not
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Affiliate Program
We do have an affiliate program, but there are a few things we'd need to first know in order to consider as to whether or not you'd be a great candidate. Please send us an email with the following
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PDF Documents With Variable Return Addresses
It could be that your PDF file has multiple different recipient addresses as well as return addresses. This is fine as our system will see each return address as well as recipient address. It is
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Contact Us
Need help? We have over 200 help articles designed to assist you right here! Try searching for your answer and if you still can't find what you're looking for, you will have the option to send us an
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LetterStream Core Values
- We believe in the tremendous value of people and that all should be treasured - We believe that work is good for you and should be enjoyed; we show up expecting to engage in it - We believe that
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Payment History
To access the Billing Information screen, you'll need to log into your LetterStream account, hover over the My Account tab in the top navigation bar, then click "Billing Information". On the My
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Including Addresses Directly On Your Document
If you would like to avoid using a cover sheet, you can simply format your documents so that the Recipient and Return addresses are printed directly on your document, but it's important it's
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Remove/Delete A User
Getting Started This article outlines how account Administrators can remove users from their LetterStream company account and explains what happens to the user's past activity. In This Article Who
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CSV Upload Errors
Getting Started This guide outlines common issues encountered when uploading CSV files to LetterStream and provides solutions to ensure a smooth upload process. In This Article File Format
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Estimated Delivery Timeframes
Note: First Class mail does not include tracking information. If you need to track your letters, you'll need to send them via Certified mail. Delivery speed is based on multiple variables and can
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Information Is Being Stripped From My Document
Getting Started This article explains why some information in your document may appear to be missing or stripped after uploading and how to prevent this issue. In This Article Why This Happens How to
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Browser/Web Errors
A Forbidden error message is typically related to one of a few possible issues. Keep in mind that the 403 error code is a common error code and might come up at any time, even if you weren't
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Embed Information Using Adobe Acrobat
Getting Started This article explains how to embed information into a PDF document using Adobe Acrobat. Embedding ensures your file retains its information (fonts, images, signatures) and displays
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PDF Portfolios
Getting Started This article explains what a PDF Portfolio is, why it can cause issues when uploading files to LetterStream, and how to convert it to a standard PDF format. In This Article What is a
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Bill-To Reference Labels
This guide explains how to add and manage Bill-To References in your LetterStream account. Bill-To References are useful for organizations that need to associate invoices with specific clients,
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LetterStream Return Address Requirements
Using our website requires that a valid USA return address is included on your mailings. We need this in order to comply with specific USPS rules due to the way we submit mail to them. If your letter
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6x9 Envelopes
We do not currently stock or send mail within 6x9 envelopes. It could be that we release this option down the road, so be sure to keep an eye out for new product/feature releases!
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Address Service and Return Service Requested
We're so sorry to say, but we don't currently offer what the USPS refers to "Ancillary Service Endorsements", as defined below. The following information was taken from the USPS website: Address
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Color Printing Matching
Our goal is to produce fast, perfect mail. We have high-end equipment to help us achieve exactly that! Weekly color calibrations are completed on our color printers according to factory standards.
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Basic Document Templates
If you are creating your letters that need to be mailed out from scratch, attached are two templates that can could be helpful (keep in mind, within your LetterStream account you have access to the
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Disabling Your LetterStream Account
Getting Started This article goes over how account owners can close their LetterStream account when you're sure you no longer need it. Once closed, the action is permanent and cannot be undone. All
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Providing Feedback
We are always working extremely hard to make sure we are providing the best, most powerful solutions for our customers all while providing world class customer support. If you have anything you'd