Search results for Supporting Evidence of Mailing
231 articles found
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Image Print Quality
It's not always easy to tell how beautiful your artwork will appear when we put it on paper, but here are a few things to keep in mind. For starters, we have high tech, highly capable, excellently
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Email Validation During Signup
Email Validation Upon Account Creation Getting Started This article explains how email validation works during the account creation process. It outlines why validation is important, how it's
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PDF Upload Errors & Troubleshooting
Getting Started This article helps you understand common reasons why a PDF won’t upload or process correctly on LetterStream. It outlines key issues to check for—like security settings, embedded
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Canceling A Job Through CINC
If you have a job/order in LetterStream that was submitted through CINC and needs to be canceled, you'll need to contact CINC directly in order to accomplish that. They'll be able to locate the order
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Create / Convert Documents to PDF
Most Microsoft and Adobe products (Word, Excel, Acrobat, etc) allow you to save or export your document to a PDF file. If you are using software that does not appear to offer a save, export, or print
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Job Stuck via the API
Getting Started This article explains why an API-submitted job may appear stuck or not moving through production, and how you can resolve and prevent this issue. In This Article Common Reasons Jobs
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eDoc Delivery - Email Your Statements!
eDoc Delivery is a product that allows you to send your documents as email attachments directly through your LetterStream account. There is a one-time setup of $99, and every email thereafter is $.20
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Color Printer Calibration Specs
Our color printers are all calibrated using an industry standard color spectrometer. We calibrate our printers according to the ICC color profile, which is based on CMYK. We re-calibrate all of our
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LetterStream Return Address Requirements
Using our website requires that a valid USA return address is included on your mailings. We need this in order to comply with specific USPS rules due to the way we submit mail to them. If your letter
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USPS Postage Rate Increases
The USPS typically raises its rates twice each year. These increases take place in January and July. We will send out notifications and post a couple of blog articles leading up to that point so that
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PDF Documents With Variable Return Addresses
It could be that your PDF file has multiple different recipient addresses as well as return addresses. This is fine as our system will see each return address as well as recipient address. It is
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Restoring a Deleted Job
Getting Started This article explains what to do if you've deleted a job in your LetterStream account, including how to review deleted jobs and the steps to re-upload them efficiently. In This
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File Uploading Limits
Getting Started LetterStream has a file upload limit of 200MB per job. This article explains what to do if your file exceeds that limit and offers tips for reducing file size before upload. In This
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Including Addresses Directly On Your Document
If you would like to avoid using a cover sheet, you can simply format your documents so that the Recipient and Return addresses are printed directly on your document, but it's important it's
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Remove/Delete A User
Getting Started This article outlines how account Administrators can remove users from their LetterStream company account and explains what happens to the user's past activity. In This Article Who
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Postcard Options
Getting Started LetterStream offers two distinct postcard options tailored to meet different communication and marketing needs. Whether you're looking for a compact, efficient mailer or a bold,
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Account Balance
Getting Started The Account Balance option at LetterStream allows you to fund your account in advance, making future mailings quicker and easier to approve. This guide explains how to add, transfer,
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CSV Upload Errors
Getting Started This guide outlines common issues encountered when uploading CSV files to LetterStream and provides solutions to ensure a smooth upload process. In This Article File Format
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Embed Information Using Adobe Acrobat
Getting Started This article explains how to embed information into a PDF document using Adobe Acrobat. Embedding ensures your file retains its information (fonts, images, signatures) and displays
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PDF Portfolios
Getting Started This article explains what a PDF Portfolio is, why it can cause issues when uploading files to LetterStream, and how to convert it to a standard PDF format. In This Article What is a
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Bill-To Reference Labels
This guide explains how to add and manage Bill-To References in your LetterStream account. Bill-To References are useful for organizations that need to associate invoices with specific clients,
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Information Is Being Stripped From My Document
Getting Started This article explains why some information in your document may appear to be missing or stripped after uploading and how to prevent this issue. In This Article Why This Happens How to
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LetterStream Processing Timeframes
Getting Started Most LetterStream products are processed and mailed within two business days. This guide explains standard fulfillment timelines, how to confirm your mail-out date, and options for
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Estimated Delivery Timeframes
Getting Started This article outlines estimated delivery times for various mail types offered through LetterStream. While we guarantee fast processing on our end, please note that delivery times are
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Sending Newsletters Through LetterStream
The term "Newsletter" can be used in a few different ways. When we refer to Newsletters, we're referring to a standard notification going out to recipients within a community or organiztion regarding
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6x9 Envelopes
We do not currently stock or send mail within 6x9 envelopes. It could be that we release this option down the road, so be sure to keep an eye out for new product/feature releases!
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Address Service and Return Service Requested
We're so sorry to say, but we don't currently offer what the USPS refers to "Ancillary Service Endorsements", as defined below. The following information was taken from the USPS website: Address
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Basic Document Templates
If you are creating your letters that need to be mailed out from scratch, attached are two templates that can could be helpful (keep in mind, within your LetterStream account you have access to the
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Deleting Your LetterStream Account
Getting Started This article goes over how account owners can close their LetterStream account when you're sure you no longer need it. Once closed, the action is permanent and cannot be undone. All
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Embed PDF Information For Mac Users
Getting Started This article explains how to embed information into a PDF using Preview on Mac. Embedding ensures your file retains its information (fonts, images, signatures) and displays correctly
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Providing Feedback
We are always working extremely hard to make sure we are providing the best, most powerful solutions for our customers all while providing world-class customer support. If you have anything you'd