Search results for Supporting Evidence of Mailing

237 articles found

  • Hide Financials User Setting

    If you are receiving a message that says "unable to authorize payment", that means that the user(s) have the Hide Financials option activated for them, which means they will be unable to submit

  • USPS Delivery Timeframes

    Note: First Class mail does not include tracking information. If you need to track your letters, you'll need to send them via Certified mail. The following delivery timeframes are based on

  • My Recipient Addresses Will Come From...

    Our system needs to know where to send your documents. Do you have an address list in Excel? Or does your PDF already include the address on it? The "My Recipient Addresses Will Come From" section

  • Sending Anonymous Letters

    It might seem like a good idea to hide your name and address from the person that you are sending mail to, unfortunately that is against our user agreement and we cannot process mail with a fictional

  • PRO Postcard Template

    Click below to download a PDF of our template for our PRO postcards, which is our large, full-bleed color postcard option. pro_postcard_template_v3-(IMB).pdf

  • LetterStream YouTube Channel

    For video help, assistance, and walk-throughs (as well as online demos), you can find all of our tutorial videos and more on our YouTube channel: http://www.youtube.com/user/LetterStream

  • Image Print Quality

    It's not always easy to tell how beautiful your artwork will appear when we put it on paper, but here are a few things to keep in mind. For starters, we have high tech, highly capable, excellently

  • What is Delivery Point Validation?

    Delivery Point Validation determines whether the house or street number associated with a street address falls within the range of house numbers that exist for that specific street.  This is Included

  • Full-Bleed Printing

    If you are using our PRO Postcard option, then your image(s) will be trimmed down to be a true full-bleed image. However, if you are using any of our other job types your document(s) will not be

  • MFA and SSO Authentication

    At this time, we do not have MFA (Multifactor Authentication) or SSO (single sign-on) active. Multi-factor authentication is also known as two-step verification or two-step authentication which is a

  • Canceling A Job Through CINC

    If you have a job/order in LetterStream that was submitted through CINC and needs to be canceled, you'll need to contact CINC directly in order to accomplish that. They'll be able to locate the order

  • Create / Convert Documents to PDF

    Most Microsoft and Adobe products (Word, Excel, Acrobat, etc) allow you to save or export your document to a PDF file. If you are using software that does not appear to offer a save, export, or print

  • Saving Credit Card Information

    At this time our website doesn't currently support the option to save your credit card details. We know that isn't ideal, but we're working on adding this functionality. As soon as it becomes

  • eDoc Delivery - Email Your Statements!

    eDoc Delivery is a product that allows you to send your documents as email attachments directly through your LetterStream account. There is a one-time setup of $99, and every email thereafter is $.20

  • Understanding Address List Cleanup Results

    If you've used one of our address cleanup products, you'll likely need to know how to interpret the results you're provided with. The instructions for this can be found by logging into your

  • Color Printer Calibration Specs

    Our color printers are all calibrated using an industry standard color spectrometer. We calibrate our printers according to the ICC color profile, which is based on CMYK. We re-calibrate all of our

  • Remove A Job From Shopping Cart

    To remove a job from the shopping cart, simply login to your LetterStream.com account and click the red "Checkout" link at the very top right of the page. In the Shopping Cart just below each

  • Changing Account Details

    You can easily change your email address, password, and other account details once logged in. Simply click the My Account tab on the main menu and choose Account Settings and you will have access to:

  • Restricted Delivery

    At this time, all Certified Mail you send out through LetterStream will include tracking information and an electronic signature file if selected (and upon successful delivery by the USPS), but not

  • Affiliate Program

    We do have an affiliate program, but there are a few things we'd need to first know in order to consider as to whether or not you'd be a great candidate. Please send us an email with the following

  • PDF Documents With Variable Return Addresses

    It could be that your PDF file has multiple different recipient addresses as well as return addresses. This is fine as our system will see each return address as well as recipient address. It is

  • Credit Repair Customers - API Key and ID

    Can't find your API Key or ID? If you came to us through one of our credit repair partners then you'll need to create your LetterStream account using the LetterStream signup link (partner link) they

  • Contact Us

    Need help? We have over 200 help articles designed to assist you right here! Try searching for your answer and if you still can't find what you're looking for, you will have the option to send us an

  • LetterStream Core Values

    - We believe in the tremendous value of people and that all should be treasured - We believe that work is good for you and should be enjoyed; we show up expecting to engage in it - We believe that

  • Payment History

    To access the Billing Information screen, you'll need to log into your LetterStream account, hover over the My Account tab in the top navigation bar, then click "Billing Information". On the My

  • Including Addresses Directly On Your Document

    If you would like to avoid using a cover sheet, you can simply format your documents so that the Recipient and Return addresses are printed directly on your document, but it's important it's

  • Browser/Web Errors

    A Forbidden error message is typically related to one of a few possible issues. Keep in mind that the 403 error code is a common error code and might come up at any time, even if you weren't

  • Bill-To Reference Labels

    Getting Started This article covers the Bill-To Label option (sometimes referred to Bill-To Reference). This option is a way you can add something extra onto your invoices if you need to be able to

  • LetterStream Return Address Requirements

    Using our website requires that a valid USA return address is included on your mailings. We need this in order to comply with specific USPS rules due to the way we submit mail to them. If your letter

  • Disabling Your LetterStream Account

    Oh no! We're sorry to see that you're thinking about closing your LetterStream account. Remember, you can keep your account and login to send mail or review past mailings anytime you'd like - it

  • 6x9 Envelopes

    We do not currently stock or send mail within 6x9 envelopes. It could be that we release this option down the road, so be sure to keep an eye out for new product/feature releases!

  • Embed Information Using Adobe Acrobat

    LetterStream requires that all information (fonts, images, and electronic signatures) must be embedded on all PDF files that are uploaded. If there is any information that is not embedded it can lead

  • Refunding PrePay Account Balances

    If you use the PrePay option, that means you may have a remaining balance within your account. That balance will be automatically applied to your future mailings. However, if you have decided that

  • Address Service and Return Service Requested

    We're so sorry to say, but we don't currently offer what the USPS refers to "Ancillary Service Endorsements", as defined below. The following information was taken from the USPS website: Address

  • Color Printing Matching

    Our goal is to produce fast, perfect mail. We have high-end equipment to help us achieve exactly that! Weekly color calibrations are completed on our color printers according to factory standards.

  • Basic Document Templates

    If you are creating your letters that need to be mailed out from scratch, attached are two templates that can could be helpful (keep in mind, within your LetterStream account you have access to the

  • Providing Feedback

    We are always working extremely hard to make sure we are providing the best, most powerful solutions for our customers all while providing world class customer support. If you have anything you'd