Search results for Supporting Evidence of Mailing

227 articles found

  • Canceling A Job Through CINC

    If you have a job/order in LetterStream that was submitted through CINC and needs to be canceled, you'll need to contact CINC directly in order to accomplish that. They'll be able to locate the order

  • Create / Convert Documents to PDF

    Most Microsoft and Adobe products (Word, Excel, Acrobat, etc) allow you to save or export your document to a PDF file. If you are using software that does not appear to offer a save, export, or print

  • MFA and SSO Authentication

    At this time, we do not have MFA (Multifactor Authentication) or SSO (single sign-on) active by default. Multi-factor authentication is also known as two step verification or two step authentication

  • Saving Credit Card Information

    At this time our website doesn't currently support the option to save your credit card details. We know that isn't ideal, but we're working on adding this functionality. As soon as it becomes

  • eDoc Delivery - Email Your Statements!

    eDoc Delivery is a product that allows you to send your documents as email attachments directly through your LetterStream account. There is a one-time setup of $99, and every email thereafter is $.20

  • Understanding Address List Cleanup Results

    If you've used one of our address cleanup products, you'll likely need to know how to interpret the results you're provided with. The instructions for this can be found by logging into your

  • Remove A Job From Shopping Cart

    To remove a job from the shopping cart, simply login to your LetterStream.com account and click the red "Checkout" link at the very top right of the page. In the Shopping Cart just below each

  • Changing Account Details

    You can easily change your email address, password, and other account details once logged in. Simply click the My Account tab on the main menu and choose Account Settings and you will have access to:

  • Restricted Delivery

    At this time, all Certified Mail you send out through LetterStream will include tracking information and an electronic signature file if selected (and upon successful delivery by the USPS), but not

  • Affiliate Program

    We do have an affiliate program, but there are a few things we'd need to first know in order to consider as to whether or not you'd be a great candidate. Please send us an email with the following

  • PDF Documents With Variable Return Addresses

    It could be that your PDF file has multiple different recipient addresses as well as return addresses. This is fine as our system will see each return address as well as recipient address. It is

  • Credit Repair Customers - API Key and ID

    Can't find your API Key or ID? If you came to us through one of our credit repair partners then you'll need to create your LetterStream account using the LetterStream signup link (partner link) they

  • Contact Us

    Need help? We have over 200 help articles designed to assist you right here! Try searching for your answer and if you still can't find what you're looking for, you will have the option to send us an

  • LetterStream Core Values

    - We believe in the tremendous value of people and that all should be treasured - We believe that work is good for you and should be enjoyed; we show up expecting to engage in it - We believe that

  • Payment History

    To access the Billing Information screen, you'll need to log into your LetterStream account, hover over the My Account tab in the top navigation bar, then click "Billing Information". On the My

  • Including Addresses Directly On Your Document

    If you would like to avoid using a cover sheet, you can simply format your documents so that the Recipient and Return addresses are printed directly on your document, but it's important it's

  • Browser/Web Errors

    A Forbidden error message is typically related to one of a few possible issues. Keep in mind that the 403 error code is a common error code and might come up at any time, even if you weren't

  • Bill-To Reference Labels

    Getting Started This article covers the Bill-To Label option (sometimes referred to Bill-To Reference). This option is a way you can add something extra onto your invoices if you need to be able to

  • LetterStream Return Address Requirements

    Using our website requires that a valid USA return address is included on your mailings. We need this in order to comply with specific USPS rules due to the way we submit mail to them. If your letter

  • Disabling Your LetterStream Account

    Oh no! We're sorry to see that you're thinking about closing your LetterStream account. Remember, you can keep your account and login to send mail or review past mailings anytime you'd like - it

  • 6x9 Envelopes

    We do not currently stock or send mail within 6x9 envelopes. It could be that we release this option down the road, so be sure to keep an eye out for new product/feature releases!

  • Embed Information Using Adobe Acrobat

    LetterStream requires that all information (fonts, images, and electronic signatures) must be embedded on all PDF files that are uploaded. If there is any information that is not embedded it can lead

  • Refunding PrePay Account Balances

    If you use the PrePay option, that means you may have a remaining balance within your account. That balance will be automatically applied to your future mailings. However, if you have decided that

  • Color Printing Matching

    Our goal is to produce fast, perfect mail. We have high-end equipment to help us achieve exactly that! However, please keep in mind that when it comes to color printing, we cannot always do exact

  • Address Service and Return Service Requested

    We're so sorry to say, but we don't currently offer what the USPS refers to "Ancillary Service Endorsements", as defined below. The following information was taken from the USPS website: Address

  • Basic Document Templates

    If you are creating your letters that need to be mailed out from scratch, attached are two templates that can could be helpful (keep in mind, within your LetterStream account you have access to the

  • Providing Feedback

    We are always working extremely hard to make sure we are providing the best, most powerful solutions for our customers all while providing world class customer support. If you have anything you'd