Search results for Supporting Evidence of Mailing

233 articles found

  • Balance Information

    Getting Started Your LetterStream account balance reflects available funds, pending amounts, and what you can immediately use for new mailings. This guide explains where to find your balance and what

  • Changing Account Details

    Getting Started This article guides you through changing key account details in your LetterStream profile, including email address, password, name, and return address. In This Article Accessing

  • Expedite and Rush Fees

    Getting Started This article explains the available mail processing speed options, associated fees, and cut-off times. These options determine how quickly your documents are printed and handed off to

  • Perforated Paper Options

    Getting Started LetterStream offers two types of pre-perforated paper for statement and coupon mailings. To determine which option matches your document's layout, you can use the PDF PreFlight Tool

  • PRO Postcard Template

    Click below to download a PDF of our template for our PRO postcards, which is our large, full-bleed color postcard option. pro_postcard_template_v3-(IMB).pdf

  • Browser/Web Errors

    Getting Started If you encounter a 403 Forbidden error while using LetterStream, it typically relates to access restrictions or session issues. This guide outlines the most common causes and offers

  • LetterStream YouTube Channel

    For video help, assistance, and walk-throughs (as well as online demos), you can find all of our tutorial videos and more on our YouTube channel: http://www.youtube.com/user/LetterStream

  • Email Validation During Signup

    Getting Started This article explains how email validation works during the account creation process. It outlines why validation is important, how it's implemented, and what users can expect when

  • PDF Upload Errors & Troubleshooting

    Getting Started This article helps you understand common reasons why a PDF won’t upload or process correctly on LetterStream. It outlines key issues to check for—like security settings, embedded

  • Job Stuck via the API

    Getting Started This article explains why an API-submitted job may appear stuck or not moving through production, and how you can resolve and prevent this issue. In This Article Common Reasons Jobs

  • eDoc Delivery - Email Your Statements!

    eDoc Delivery is a product that allows you to send your documents as email attachments directly through your LetterStream account. There is a one-time setup of $99, and every email thereafter is $.20

  • Restoring a Deleted Job

    Getting Started This article explains what to do if you've deleted a job in your LetterStream account, including how to review deleted jobs and the steps to re-upload them efficiently. In This

  • File Uploading Limits

    Getting Started LetterStream has a file upload limit of 200MB per job. This article explains what to do if your file exceeds that limit and offers tips for reducing file size before upload. In This

  • Create / Convert Documents to PDF

    Getting Started If you need to upload documents to LetterStream, they must be in PDF format. Most Microsoft and Adobe applications make it easy to save or export your files as PDFs. If your software

  • Remove/Delete A User

    Getting Started This article outlines how account Administrators can remove users from their LetterStream company account and explains what happens to the user's past activity. In This Article Who

  • Postcard Options

    Getting Started LetterStream offers two distinct postcard options tailored to meet different communication and marketing needs. Whether you're looking for a compact, efficient mailer or a bold,

  • Account Balance

    Getting Started The Account Balance option at LetterStream allows you to fund your account in advance, making future mailings quicker and easier to approve. This guide explains how to add, transfer,

  • CSV Upload Errors

    Getting Started This guide outlines common issues encountered when uploading CSV files to LetterStream and provides solutions to ensure a smooth upload process. In This Article File Format

  • How to re-size my PDF Page Size

    Getting Started Sometimes a PDF may have page dimensions larger than 8.5" x 11", which is the standard paper size used by LetterStream. Fortunately, there’s an easy fix to resize your PDF for upload.

  • Embed Information Using Adobe Acrobat

    Getting Started This article explains how to embed information into a PDF document using Adobe Acrobat. Embedding ensures your file retains its information (fonts, images, signatures) and displays

  • Unrequested Password Reset Emails

    If you've received a password reset email that you did not request, it's understandable to feel concerned. This guide will explain why this might happen, how to ensure your account is secure, and

  • Image Print Quality

    Getting Started Want your artwork or documents to look great in print? You're in good hands. At LetterStream, we use high-tech, professionally maintained equipment to ensure your images and documents

  • PDF Portfolios

    Getting Started This article explains what a PDF Portfolio is, why it can cause issues when uploading files to LetterStream, and how to convert it to a standard PDF format. In This Article What is a

  • Information Is Being Stripped From My Document

    Getting Started This article explains why some information in your document may appear to be missing or stripped after uploading and how to prevent this issue. In This Article Why This Happens How to

  • Bill-To Reference Labels

    This guide explains how to add and manage Bill-To References in your LetterStream account. Bill-To References are useful for organizations that need to associate invoices with specific clients,

  • Basic Document Templates

    Getting Started If you're starting your letters from scratch and plan to mail them through LetterStream, we offer helpful tools and templates to simplify the process. You can either use our

  • LetterStream Processing Timeframes

    Getting Started Most LetterStream products are processed and mailed within two business days. This guide explains standard fulfillment timelines, how to confirm your mail-out date, and options for

  • Estimated Delivery Timeframes

    Getting Started This article outlines estimated delivery times for various mail types offered through LetterStream. While we guarantee fast processing on our end, please note that delivery times are

  • 6x9 Envelopes

    We do not currently stock or send mail within 6x9 envelopes. It could be that we release this option down the road, so be sure to keep an eye out for new product/feature releases!

  • View My Jobs Only

    Getting Started If you're seeing jobs in your LetterStream account that were created by other users and you'd prefer to view only your own, there are two ways to adjust your view settings. In This

  • Deleting Your LetterStream Account

    Getting Started This article goes over how account owners can close their LetterStream account when you're sure you no longer need it. Once closed, the action is permanent and cannot be undone. All

  • Embed PDF Information For Mac Users

    Getting Started This article explains how to embed information into a PDF using Preview on Mac. Embedding ensures your file retains its information (fonts, images, signatures) and displays correctly

  • Providing Feedback

    We are always working extremely hard to make sure we are providing the best, most powerful solutions for our customers all while providing world-class customer support. If you have anything you'd