Search results for Supporting Evidence of Mailing

234 articles found

• Credit Card Transaction Fail/Declined

  Getting Started If you encounter an error while trying to pay for your mailing, it likely means your credit card was declined. This article explains why this can happen and what steps you should take

• Envelope Endorsements

  Getting Started An endorsement is a short, attention-grabbing message visible without opening the envelope. It typically appears as part of the return address or on a coversheet, showing through the

• Envelope Security

  Getting Started Mail security is an important concern, especially when sending sensitive or private documents. This article explains the measures LetterStream takes to protect your information,

• Sending Personalized Certificates

  Getting Started You can easily send personalized certificates through our service by uploading a PDF file with individual names and providing recipient addresses via CSV or manual entry. We recommend

• Careers At LetterStream

  Getting Started LetterStream is an innovative printing and mailing company focused on speed, excellence, and customer service. We're always on the lookout for talented individuals who are eager to

• Updating Recipient Addresses

  Getting Started This article explains how to correct or update recipient addresses during the review stage of your job, and what to do if editing is not available. In This Article How to Edit an

• Jobs That Are Highlighted Orange

  Getting Started If you see a job in your LetterStream account that is highlighted in orange, it means a Schedule Date has been set for that job. This feature lets you control exactly when your

• Confirming that an Address is Valid

  Getting Started This guide explains how to validate and clean up your address list using LetterStream’s built-in tools and visual indicators. You’ll learn how to identify and correct problematic

• Color Printing Matching

  Getting Started LetterStream strives to produce fast and accurate mail with the help of advanced equipment and consistent quality control. This article outlines what to expect from our color printing

• Sharing Your Login Information

  Getting Started This guide explains whether you can share your LetterStream login, the potential downsides, and why it's often better to create individual logins for each user. In This Article Can

• Contact Us

  Getting Started LetterStream provides an extensive library of help articles to guide you through every step of your mailing process. If you can’t find what you need, you can ask our chatbot any

• Landscape and Portrait Printing

  Getting Started When you upload a document to LetterStream, our system will generate a "proof" to show you exactly how your document will be printed. Understanding how our platform handles document

• Color Printer Calibration Specs

  Getting Started Understanding how colors are calibrated ensures that your documents print accurately and consistently. This article explains how we manage color standards and what you can expect when

• LetterStream Security Practices

  Getting Started At LetterStream, we take data security seriously across every aspect of our operations. From employee certifications to facility protocols and digital safeguards, we are committed to

• Return Envelope Endorsements

  Getting Started LetterStream offers a few return envelope options that allow you to include a custom message or endorsement directly on the envelope. This feature is especially useful if you want to

• My Recipient Addresses Will Come From...

  Getting Started When creating a mailing through LetterStream, you’ll need to tell the system where to pull the recipient address information from. This guide walks you through the three options

• Selecting Jobs in the Shopping Cart

  Getting Started This guide explains how to manage and select mailings within your LetterStream shopping cart. It covers selecting specific jobs for payment and understanding how user permissions

• Unable To View Job Proofs

  Getting Started If your uploaded file isn’t visible in the proof screen or on the “New Job Creation” page, it’s likely because the file was not uploaded as a PDF. LetterStream’s system only displays

• Matching Invoices To Credit Card Payments

  Getting Started Matching each credit card payment to a specific LetterStream invoice can be tricky, especially when working with multiple users or if job cancellations occur. This article explains

• Including Addresses Directly On Your Document

  Getting Started If you'd like to skip the coversheet that LetterStream typically adds to mailings, you can format your document to have the Recipient and Return addresses printed directly on the

• Document Folding

  Getting Started This guide explains how LetterStream folds and inserts documents into envelopes, including folding types, nesting and subsetting processes, and how page order is maintained. It also

• Removing and Restoring Recipients

  Getting Started This article outlines how to manage recipients within a LetterStream mailing job—including how to delete or restore them. Actions can only be taken before the job has been paid for.

• Pages Per Recipient

  Getting Started This guide walks you through the “Address Selection” screen when uploading a PDF document that already includes recipient address information. You'll learn how to correctly assign

• Search For Past Jobs

  Getting Started LetterStream's search functionality allows you to efficiently locate previous mailings using various criteria such as job details, recipient information, date ranges, and specific job

• Include Tracking Numbers Directly On Document

  Getting Started This guide outlines how to include USPS Certified Mail tracking numbers directly on your documents before mailing. There are two methods available depending on your document

• Creating A LetterStream Account

  Getting Started This article explains how to set up a personal or company account on LetterStream, including user roles and access considerations. In This Article Creating a Personal or Individual

• Sending Caliber Payment Coupons through LetterStream

  Getting Started If you're using Caliber Software for managing payments, LetterStream offers seamless options to print and mail coupons on your behalf. This guide outlines three methods you can use to

• Document Sizes and Scaling

  Getting Started When uploading documents for your mailing, it's important to match the document size with the paper or postcard stock you select. This guide explains how the system handles mismatches

• Stapling Documents Together

  Getting Started This article explains how to include stapled document sets in your mailing by selecting the correct options during the job setup process on LetterStream. In This Article Envelope

• PDF Preflight Tool

  Getting Started The PDF PreFlight tool overlays key information onto the first page of your PDF document. This helps ensure proper address placement, eliminates the need for system-generated

• Job Cancelation Fees

  Getting Started If you cancel a mailing job that’s already been paid for, the refund doesn't go straight back to your card. Instead, the amount is credited to your LetterStream account for future

• Uploading Documents From Microsoft Office

  Getting Started This guide explains how to properly upload files created with Microsoft Office (like Word or Excel) to your LetterStream account. Since direct uploads from Office software aren't

• Managing User Levels and Permissions

  Getting Started Each employee within your organization should have their own login to your LetterStream account. This article goes over how to create new user logins modify their accessibility levels

• Collate Option

  Getting Started The collate option is designed for mailings where each recipient needs to receive a unique version of a document—such as personalized letters generated in programs like Microsoft

• Pages vs. Sheets

  Getting Started When sending documents through LetterStream, it's important to understand the distinction between "pages" and "sheets." This article explains the difference and how it impacts your

• Uploaded Document Is Blurry

  Getting Started When uploading your PDF to LetterStream, you might notice that the document preview looks slightly blurry or less clear. Don’t worry—this is intentional and does not reflect the final

• LetterStream and HIPAA

  Getting Started At LetterStream, compliance with HIPAA and Medicare Part D standards is a core part of our operations. While businesses themselves cannot obtain a formal HIPAA certification, our

• Requesting A LetterStream W-9

  Getting Started This article explains how to request a copy of LetterStream’s W-9 form, who can make the request, and what verification is required. Once verified, LetterStream will provide a copy of

• Affiliate Program

  Getting Started LetterStream offers an affiliate program for qualified partners. If you're interested in collaborating with us, we require some preliminary details to assess compatibility. This guide

• LetterStream Tips - Save Time and Money!

  Getting Started LetterStream is highly automated by default, but if you find the process of creating mailings too slow, we likely have solutions to help you speed your workflow. While we can't speed

• Reducing How Many LetterStream Invoices You Receive

  Getting Started Every job sent through LetterStream generates an individual invoice. If you want to reduce the number of invoices you receive, a helpful strategy is to combine identical mailings into

• Saving Credit Card Information

  Getting Started Currently, LetterStream’s website does not support saving credit card details for future use. However, there are alternative options that offer similar convenience, especially for

• MFA and SSO Authentication

  Getting Started LetterStream currently does not offer Multifactor Authentication (MFA) or Single Sign-On (SSO). However, we are evaluating demand for these security features and may consider

• BAA Options Through LetterStream

  Getting Started LetterStream is HIPAA-compliant and can sign a Business Associate Agreement (BAA) with your organization. We offer two paths depending on your preferences and the level of

• Best Practices

  Getting Started While not mandatory, adopting these best practices can help you get the most out of your LetterStream account. They improve usability, strengthen security, and reduce the need to

• Print Quality - Why are there small dots on my documents?

  Getting Started If you've noticed tiny, scattered dots—what we refer to as "confetti"—on your printed documents, you're not alone. These dots are a feature of certain high-speed color printers used

• Address Book Grouping

  Getting Started The Address Book feature in your LetterStream account allows you to organize and manage multiple addresses efficiently. One key feature is the ability to create and manage address

• Full-Bleed Printing

  Getting Started This article explains how full-bleed printing works at LetterStream and when it's available. It also outlines what to expect if you're not using the PRO Postcard option. In This

• PDF Documents With Variable Return Addresses

  Getting Started If your PDF contains multiple recipient and return addresses, no problem—our system can process each set of address data correctly. However, return envelope options are slightly more

• LetterStream Promo Codes

  Getting Started This article explains what a promo code is in the context of LetterStream, when it’s used, and how you can apply one during account creation. In This Article What is a Promo Code?