Search results for Supporting Evidence of Mailing

231 articles found

• Bulk/Quantity Discounts

  Getting Started LetterStream may offer quantity-based discounts for large mailings, but these discounts are not automatically applied. This guide outlines eligibility criteria and what factors

• Notify Others

  If you would like to share a proof of the mailing you are working on with someone else in your office, you can do so once the job is built (provided it has not been paid for yet). This is a great way

• Return Envelope Endorsements

  There are a few return envelope options that allow you to include a custom message (or endorsement) on the envelope itself. An endorsement is used when you want to communicate a general message that

• International (Pink Highlighted) Addresses

  Getting Started When reviewing your mailing on the Job/Recipient List Review screen, you may notice that one or more addresses are highlighted in pink. This is a visual alert from the system to help

• Address Errors/Warnings

  Getting Started When uploading mailing addresses to LetterStream, the system identifies potential issues through the Address Errors/Warnings page. Reviewing these warnings is crucial, as uncorrected

• Sending Mail To The Armed Forces

  Need to send military mail? Generally, this is what they require for the state code depending on the destination country: 'AE'=>'Armed Forces Africa', 'AA'=>'Armed Forces Americas', 'AE'=>'Armed

• Additional Fees and Mail Volume Requirements

  Getting Started This article clarifies LetterStream’s fee structure, confirming that setting up and maintaining an account is completely free. You'll only pay when you send mail. In This Article Is

• Mail Delivery Companies used by LetterStream

  Getting Started Most LetterStream services result in physical mail that is handed off to the USPS for delivery. However, we also offer FedEx delivery for qualified accounts, and certain digital-only

• LetterStream Refund Policy

  Getting Started This article outlines LetterStream’s refund policy, including when you may be eligible for a refund or credit and how to request one. It also explains what happens if a letter isn’t

• View/Modify Inserts

  Getting Started The Inserts Review screen is where you build and customize your mailing. This guide shows you how to access and use this screen to upload documents, add envelopes, and more. In This

• Double-Sided Printing

  Getting Started Duplex printing, also known as double-sided printing, allows your documents to be printed on both sides of the paper. This setting can help reduce paper usage and mailing costs. In

• Using the Letter Automator

  Getting Started LetterStream’s Letter Automator allows you to compose your letter directly on the website—either typed manually or generated with AI assistance. You can also easily apply various

• Add Additional Recipient

  Getting Started This guide explains how to manually add an additional recipient to your mailing job from within your LetterStream account. It also highlights limitations for certain job types and

• Sending Quickbook Invoices

  QuickBooks invoices, statements, credit memos and more can easily be loaded to the LetterStream website for printing and mailing. There are no setup fees or charges, you can simply create a free

• USPS Processing and Delivery Issues

  Getting Started This article clarifies what it means when your mailing is marked as complete by LetterStream, outlines our responsibilities, and explains USPS's role in the delivery process. In This

• Address Mapping

  Getting Started When uploading an address list to create a mailing in LetterStream, you’ll be guided through a address mapping process. This step ensures the system correctly interprets the

• Activity Reports

  Getting Started Use the Activity Reports feature to track and review all mailing jobs in your LetterStream account. This tool allows you to filter by date range and organize results based on your

• How To Contact The USPS

  Getting Started This article explains what to do if you have questions about the delivery status of your mail after it has been handed off to the USPS. While LetterStream handles the printing and

• PDF Error Code 413 - File Too Large

  Getting Started This article addresses the 413-error encountered when uploading large files or processing numerous jobs simultaneously on the LetterStream platform. It offers insights into the causes

• Adding Inserts - Video Demo

  This video walks you through the basics of adding documents to your mailing on the inserts screen:

• Pause Job

  Getting Started If you've approved a job but realize there may be an issue with it, acting quickly can help avoid unnecessary processing and fees. This guide explains how to pause, delete, or stop a

• Create A New Job - Single Recipient

  Our website is set up to offer different solutions for sending your mail, so this should be a breeze. The first step is to save your document in PDF form, as our website does need PDFs to be

• Paper Options

  Getting Started LetterStream offers a variety of paper types to accommodate different mailing needs. These options are selected during the "Job Inserts Review" step when creating a mailing job. This

• Return Address Logo Images

  Getting Started This article explains how to upload a return address image for your mailings through the LetterStream platform, including format requirements, cost, and image specifications. In This

• Formatting Pre-Addressed Documents

  If you have a document(s) in PDF form that already has the mailing addresses on them, awesome! As long as each recipient will receive the same number of pages and the PDF is saved as a text based PDF

• Providing Your Own Shipping Labels

  All of our products are produced in-house, and we have specific arrangements and requirements with the USPS for how we submit mail to them. Therefore, we don't currently have the ability to use

• Certified Mail Being Returned But Not Attempted

  Getting Started This article explains why Certified Mail may be rerouted to the sender's address instead of being delivered to the intended recipient. It outlines common causes and how to determine

• Address Cleanup

  Getting Started LetterStream offers two address cleanup services—CASS and NCOA—to help standardize and verify mailing addresses according to USPS requirements. Both tools ensure proper formatting and

• LetterStream Pricing Overview

  Getting Started Exact pricing for your mailing project can be a bit tricky to provide, as our website allows lots of different options and customizations. This guide helps you understand pricing and

• Reducing How Many LetterStream Invoices You Receive

  Whenever you send a mailing through LetterStream, you will receive an invoice for every individual job you send. If you would like to reduce the number of invoices you receive, a common solution is

• Jobs That Are Highlighted Orange

  If you see a job in your account that is highlighted orange, that means a "Schedule Date" was specified for the job. The schedule date allows you to specify what day in the future you would like the

• Uploading Multiple Pre-Addressed Letters To A Single Job

  You can indeed upload multiple personalized letters within a single job, however, there are a couple of basic guidelines to follow when doing this. Make sure the address placement on each letter is

• Uploading Multiple Letters In A Single Job (with CSV file)

  To upload multiple letters in a single job, you will need to first combine all the letters into a single PDF document and upload them with a corresponding (matching) address list CSV file. The first

• Return Envelope Options

  Getting Started This guide outlines the available return envelope options when creating mailings with LetterStream. It details envelope types, features, and pricing to help you choose the best option

• LetterStream API Information

  Getting Started LetterStream offers an API for tech-savvy businesses looking to streamline and automate mailing workflows, eliminating the manual labor from the entire process (including interacting

• Filtering Addresses

  On the "Job Recipient List/Review" page, you will see a list of the active recipients within your mailing. There are headers for each column (ie - AcctNo, Name1, Name2, Address1, Address2, etc.)

• Postmark Dates

  The mail we produce does not include USPS postmark stamps/dates (also known as a time stamp), as we use a postal permit (also known as an indicia or endicia). More information regarding a postal

• Hide Financials User Setting

  Getting Started This article explains the "Hide Financials" setting—what it does, how it can restrict user actions, and how an Administrator can easily enable or disable it. In This Article What

• Canceling A Job Through CINC

  Getting Started If you need to cancel a job in LetterStream that was submitted via CINC, the cancellation process must be handled directly through CINC. In This Article Who to Contact What CINC Can

• Removing Old Jobs

  Getting Started While you may wish to clean up or hide older jobs in your LetterStream account, it's important to note that removing past jobs from your order history is not currently allowed. In

• Envelope Security

  Getting Started Mail security is an important concern, especially when sending sensitive or private documents. This article explains the measures LetterStream takes to protect your information,

• Frequently Asked Questions

  Getting Started This article answers some of the most common questions from LetterStream users. If your question isn’t listed here, there’s a good chance it’s covered in another help article—try

• Letter Origination

  Getting Started All mail processed through LetterStream originates from our facility in Phoenix, Arizona. This article explains how this impacts mailing timelines and envelope labeling, addressing

• Remove A Job From Shopping Cart

  Getting Started This guide walks you through how to remove a mailing job from your LetterStream shopping cart so you can make changes or edits before finalizing your order. In This Article Accessing

• Who Sent Me This Letter?

  Getting Started If you've received a letter that was mailed through LetterStream, please be aware that we are unable to share any information about the sender, the contents of the mail, or the date

• Secure Document Destruction

  Getting Started This article explains how LetterStream handles cancellations and what happens to your documents if a cancellation request is made after production has begun. In This Article Canceling

• Credit Card Transaction Fail/Declined

  Getting Started If you encounter an error while trying to pay for your mailing, it likely means your credit card was declined. This article explains why this can happen and what steps you should take

• Matching Invoices To Credit Card Payments

  If you need to match every credit card payment to a LetterStream invoice, it may not always be possible. Our website allows multiple users in one account, but this can sometimes cause payment

• Envelope Endorsements

  Getting Started An endorsement is a short, attention-grabbing message visible without opening the envelope. It typically appears as part of the return address or on a coversheet, showing through the

• Careers At LetterStream

  We post our job openings on Indeed, so be sure to check there for any available opportunities. LetterStream is an innovative printing and mailing company leveraging automation to assist our customers