Search results for Supporting Evidence of Mailing

247 articles found

  • Customer Supplied Materials

    Getting Started This guide explains why LetterStream does not support the use of pre-printed physical materials and what alternatives are available. Our platform is optimized for digital file uploads

  • Filtering Addresses

    Getting Started When preparing a mailing in LetterStream, it's important to ensure your addresses are complete and properly formatted. The Job Recipient List/Review page includes a useful feature

  • Address List Template

    Getting Started LetterStream does not provide mailing lists. However, this guide helps you build and upload your own mailing list in a format compatible with LetterStream's system. A properly

  • Envelope Window Character Limits

    Getting Started To ensure your sender and recipient addresses align correctly within the envelope window during mailing, LetterStream provides a handy tool. This guide explains how to verify address

  • Coupon Booklets vs. Coupon Sheets

    Getting Started LetterStream offers two convenient coupon mailing options that appear by default in your account. Both simplify your billing process by letting recipients tear off payment stubs or

  • LetterStream for Lawyers and Law Offices

    Getting Started The legal profession is evolving, and modern law firms are turning to digital solutions to improve efficiency and client communication. LetterStream provides a secure, easy-to-use

  • Notify Others

    Getting Started Need feedback or approval before mailing your job? LetterStream makes it easy to share a proof with colleagues directly from your account—as long as the job hasn't been paid for yet.

  • Viewing Job Invoices

    Getting Started This article provides step-by-step instructions for locating, viewing, downloading, or printing invoices for your LetterStream mailings. In This Article Finding the Right Mailing

  • LetterStream Core Values

    Getting Started This article outlines LetterStream's core values—Mastery, Accountability, Innovation, and Leadership—collectively known as M.A.I.L. These principles guide the company's commitment to

  • Remembered Items

    Getting Started LetterStream allows you to save frequently used documents, logos, and envelopes so you don’t need to re-upload them every time. This guide shows how to store these items and use them

  • Double-Sided Printing

    Getting Started Duplex printing, also known as double-sided printing, allows your documents to be printed on both sides of the paper. This setting can help reduce paper usage and mailing costs. In

  • Sending Anonymous Letters

    Getting Started While it might seem convenient to send mail without revealing your identity, LetterStream does not allow the use of fictional or anonymous return addresses. This policy is in place to

  • LetterStream Glossary

    Getting Started This glossary defines key terms used throughout the LetterStream system, help documentation, and customer communications. It’s organized by topic so we can quickly find definitions

  • Messaging That May Appear on LetterStream Envelopes

    The LetterStream name or brand will not be included on your mailpiece, aside from postal indicia (mailing permit) or other markings associated with postage and mailing requirements. However,

  • Understanding Return Addresses with LetterStream

    Getting Started This article explains what a return address is, why it’s required for every mailing processed through LetterStream, and what additional options are available. In This Article What Is

  • Sending Newsletters Through LetterStream

    Getting Started At LetterStream, "Newsletter" refers to a standard communication sent to recipients within a community or organization, such as announcements, updates, or important upcoming dates.

  • View/Modify Inserts

    Getting Started The Inserts Review screen is where you build and customize your mailing. This guide shows you how to access and use this screen to upload documents, add envelopes, and more. In This

  • Sending Quickbook Invoices

    Getting Started You can easily upload and mail QuickBooks invoices, statements, credit memos, and more through the LetterStream website. There are no setup fees—just create a free account, upload

  • Frequently Asked Questions

    Getting Started This article answers some of the most common questions from LetterStream users. If your question isn’t listed here, there’s a good chance it’s covered in another help article—try

  • Uploading Multiple Letters In A Single Job (with CSV file)

    Getting Started If you have multiple letters to send in a single job, you can combine them into one PDF file and pair them with a matching address list in CSV format. This guide explains how to set

  • Duplicating Jobs

    Getting Started This guide explains how to handle situations where you'd like to duplicate a previous job in LetterStream. While the system does not currently support job duplication, this article

  • Manage Your LetterStream Emails

    Getting Started This guide explains when and why you receive emails from LetterStream, how to reduce email volume, what to do if you're not receiving expected notifications, and how to adjust your

  • Paper Options

    Getting Started LetterStream offers a variety of paper types to accommodate different mailing needs. These options are selected during the "Job Inserts Review" step when creating a mailing job. This

  • Cardstock Paper Options

    Getting Started If you're sending a certificate, photo, or other item that needs to be printed on thicker paper, LetterStream offers cardstock options perfect for flat mailings and postcards. This

  • Getting Started With LetterStream

    Getting Started If you've already created your free LetterStream account, you're off to a great start. This guide outlines what you need to prepare before creating your mailing and the different ways

  • Additional Fees and Mail Volume Requirements

    Getting Started This article clarifies LetterStream’s fee structure, confirming that setting up and maintaining an account is completely free. You'll only pay when you send mail. In This Article Is

  • Sending Mail To The Armed Forces

    Getting Started Here is a list of helpful tips and tricks to ensure your mail is properly formatted for the USPS when sending mail to the armed forces. In This Article: What You Need to Know Address

  • Mail Delivery Companies used by LetterStream

    Getting Started Most LetterStream services result in physical mail that is handed off to the USPS for delivery. However, we also offer FedEx 2Day and certain digital-only services that do not involve

  • Postage On Return Envelopes

    Getting Started This article explains how to include return envelopes with prepaid postage in your mailing. This is often used when recipients need to return documents, and you want to cover the

  • Add Additional Recipient

    Getting Started This guide explains how to manually add an additional recipient to your mailing job from within your LetterStream account. It also highlights limitations for certain job types and

  • Bulk/Quantity Discounts

    Getting Started LetterStream may offer quantity-based discounts for large mailings, but these discounts are not automatically applied. This guide outlines eligibility criteria and what factors

  • LetterStream Return Address Requirements

    Getting Started When using LetterStream to send mail, it is required that you include a valid U.S. return address on each mailing. This is necessary to meet USPS regulations tied to how we submit

  • International (Pink Highlighted) Addresses

    Getting Started When reviewing your mailing on the Job/Recipient List Review screen, you may notice that one or more addresses are highlighted in pink. This is a visual alert from the system to help

  • Payment Chargebacks and Disputes

    Getting Started This article explains LetterStream’s policies and procedures related to payment chargebacks, disputes, and unusual payment activity. It covers authorized payment methods, prohibited

  • FedEx 2Day Holiday Surcharges for 2026/2027

    FedEx applies temporary demand surcharges during the busy holiday shipping season. These surcharges apply to FedEx 2Day mailings submitted through LetterStream and are added to the FedEx 2Day price.

  • Address Errors/Warnings

    Getting Started When uploading mailing addresses to LetterStream, the system identifies potential issues through the Address Errors/Warnings page. Reviewing these warnings is crucial, as uncorrected

  • LetterStream Refund Policy

    Getting Started This article outlines LetterStream’s refund policy, including when you may be eligible for a refund or credit and how to request one. It also explains what happens if a letter isn’t

  • Contact Us

    Getting Started LetterStream provides an extensive library of help articles to guide you through every step of your mailing process. If you can’t find what you need, you can ask our chatbot any

  • USPS Processing and Delivery Issues

    Getting Started This article clarifies what it means when your mailing is marked as complete by LetterStream, outlines our responsibilities, and explains USPS's role in the delivery process. In This

  • Using the Letter Automator

    Getting Started LetterStream’s Letter Automator allows you to compose your letter directly on the website—either typed manually or generated with AI assistance. You can also easily apply various

  • Address Mapping

    Getting Started When uploading an address list to create a mailing in LetterStream, you’ll be guided through a address mapping process. This step ensures the system correctly interprets the

  • Activity Reports

    Getting Started Use the Activity Reports feature to track and review all mailing jobs in your LetterStream account. This tool allows you to filter by date range and organize results based on your

  • How To Contact The USPS

    Getting Started This article explains what to do if you have questions about the delivery status of your mail after it has been handed off to the USPS. While LetterStream handles the printing and

  • Certified Mail Being Returned But Not Attempted

    Getting Started This article explains why Certified Mail may be rerouted to the sender's address instead of being delivered to the intended recipient. It outlines common causes and how to determine

  • PDF Error Code 413 - File Too Large

    Getting Started This article addresses the 413-error encountered when uploading large files or processing numerous jobs simultaneously on the LetterStream platform. It offers insights into the causes

  • Pause Job

    Getting Started If you've approved a job but realize there may be an issue with it, acting quickly can help avoid unnecessary processing and fees. This guide explains how to pause, delete, or stop a

  • Return Envelope Endorsements

    Getting Started LetterStream offers a few return envelope options that allow you to include a custom message or endorsement directly on the envelope. This feature is especially useful if you want to

  • Required Checkbox

    Getting Started Before submitting payment, every job must be reviewed and approved on the Order Confirmation page. This step ensures accuracy, prevents errors, and keeps production timelines on

  • Adding Inserts - Video Demo

    This video walks you through the basics of adding documents to your mailing on the inserts screen:

  • Return Address Logo Images

    Getting Started This article explains how to upload a return address image for your mailings through the LetterStream platform, including format requirements, cost, and image specifications. In This