Search results for Supporting Evidence of Mailing

236 articles found

• Mail Delivery Companies used by LetterStream

  All of the mail send through us is handed over to the USPS for delivery, except for our FedEx Business options (which are products that a business account can utilize after a brief qualification

• Document Sizes and Scaling

  Here are some examples of what happens when you upload a document that might not be the same size as the stock you are selecting: Situation: You select standard sized paper stock (8.5x11) but your

• Return Addresses

  This article explains what a return address is, and why we require one for every mailing that we process, as well as advanced return address options. In This Article What is a return address? Why do

• Manage Your LetterStream Emails

  A typical order through LetterStream causes two emails to be sent. The first email, an Order Confirmation email, occurs when you successfully pay for a job on our website. The second email, a Mailing

• Color Envelope Options

  We offer a couple of different envelope color options for #9 return envelopes, (but we don't currently offer any color envelope options for outer envelopes). To choose a different colored #9 return

• LetterStream Processing Timeframes

  We have a 2 business day turnaround/fulfillment timeframe for most of our products, so your mail will be sent in no more than 2 business days! Be sure to check the fulfillment date within the

• Sending Quickbook Invoices

  QuickBooks invoices, statements, credit memos and more can easily be loaded to the LetterStream website for printing and mailing. There are no setup fees or charges, you can simply create a free

• Envelope Sheet Capacity

  Standard Sized Envelopes (outer #10 envelopes) We can fit up to 15 sheets of 8.5x11 20lb paper into a standard #10 envelope, or up to 75 sheets of paper into our large Flat sized envelopes. If you

• Adding Inserts - Video Demo

  This video walks you through the basics of adding documents to your mailing on the inserts screen:

• Create A New Job - Single Recipient

  Our website is set up to offer different solutions for sending your mail, so this should be a breeze. The first step is to save your document in PDF form, as our website does need PDFs to be

• Certified Mail Being Returned But Not Attempted

  Sometimes when viewing your Certified Mail tracking information you may see that some of your letters are being redirected to your address instead of the recipient's address. The most common

• Formatting Pre-Addressed Documents

  If you have a document(s) in PDF form that already has the mailing addresses on them, awesome! As long as each recipient will receive the same number of pages and the PDF is saved as a text based PDF

• Providing Your Own Shipping Labels

  All of our products are produced in-house, and we have specific arrangements and requirements with the USPS for how we submit mail to them. Therefore, we don't currently have the ability to use

• Reducing How Many LetterStream Invoices You Receive

  Whenever you send a mailing through LetterStream, you will receive an invoice for every individual job you send. If you would like to reduce the number of invoices you receive, a common solution is

• Document Folding

  If you are using a standard #10 envelope, your documents will typically be "z" folded or "c" folded. If you are using a large "Flat" envelope, your documents will not be folded. C-Fold Z-Fold Nesting

• Search For Past Jobs

  Our Search feature allows you to search for previous mailings from your account based on a number of different variables. In This Article: Accessing the Search Feature Search by Job Search by

• Jobs That Are Highlighted Orange

  If you see a job in your account that is highlighted orange, that means a "Schedule Date" was specified for the job. The schedule date allows you to specify what day in the future you would like the

• Uploading Multiple Pre-Addressed Letters To A Single Job

  You can indeed upload multiple personalized letters within a single job, however, there are a couple of basic guidelines to follow when doing this. Make sure the address placement on each letter is

• Uploading Multiple Letters In A Single Job (with CSV file)

  To upload multiple letters in a single job, you will need to first combine all the letters into a single PDF document and upload them with a corresponding (matching) address list CSV file. The first

• Sending Certified Mail to a PO Box Address

  If you would like to send certified mail to a PO Box, you can! Just keep in mind that since there isn't a recipient available to sign for the letter, the USPS carrier will typically leave a notice in

• Filtering Addresses

  On the "Job Recipient List/Review" page, you will see a list of the active recipients within your mailing. There are headers for each column (ie - AcctNo, Name1, Name2, Address1, Address2, etc.)

• Envelope Endorsements

  An "endorsement" is used when you want to communicate a short, general message that emphasizes the importance of the included documents. We can currently add an endorsement to First-Class flat

• Duplicating Jobs

  At this time our system doesn't allow the duplication of mailings/jobs. If you're looking to duplicate a previous mailing, you'll need to create a new job. We work hard to make our system easy to

• What is LetterStream?

  LetterStream is an online printing and mailing company that specializes in sending all different types of mail, such as USPS First-Class and Certified mail. We also offer other products to choose

• USPS Payment Receipts

  Unfortunately, we don't get a typical receipt from the USPS when we give them mail (this is not to be confused with an electronic return receipt for certified mail, which can be added to the

• Address Mapping

  If you are uploading an address list to create your mailing, you'll be taken to an address mapping page. Here you'll need to tell our system which information exists within each column of your

• What does Auto Hold User Job mean?

  When creating or modifying a user account, the account can be set to automatically hold a particular users jobs by clicking the check box beside "Auto Hold User Job". This means the user's jobs will

• Customer Supplied Materials

  Our website has been expertly designed to help you complete your mailing tasks with extreme speed and accuracy. It allows you to upload your documents and specify which addresses you'd like them to

• Address Errors/Warnings Page

  The Address Errors/Warning page attempts to call out potential issues with addresses throughout the addresses provided. It's important to review these because any that aren't corrected or removed

• Return Address Logo Images

  Our website allows you to specify a return address for every mailing. You can choose to include an image of your return address if you would like to. To upload an image, please upload a high-quality

• Information Is Being Stripped From My Document

  If you're creating a mailing and notice that the job proof is showing your documents with removed or stripped from your document(s), then that could indicate that the document(s) need to be embedded

• Matching Invoices To Credit Card Payments

  If you need to match every credit card payment to a LetterStream invoice, it may not always be possible. Our website allows multiple users in one account, but this can sometimes cause payment

• Secure Document Destruction

  In the event that you need us to cancel a mailing within the allowed cancelation window, if we've already printed document we will not throw client documents in the trash. Rather, our strict policies

• Add Additional Recipient

  There is an option that will allow you to manually add an Additional Recipient to certain job. Once one the Job Inserts/Review page, you'll see the option "Add Additional Recipient". Click this to

• Filtering Addresses

  You can filter the addresses within any mailing on the Job Recipient List/Review page by clicking the column headers for each column of data. A few benefits of this feature are: - Quickly sort

• PDF Error Code 413 - File Too Large

  A 413 request entity too large error occurs when a request made from a client is too large to be processed by the web server. ... An example request, that may cause this error would be if a client

• BAA Options Through LetterStream

  We are a HIPAA compliant online printing and mailing company. If your company would like to sign a BAA with us, we have a couple options to consider! General BAA (Review/sign our BAA) Our General BAA

• Selecting Jobs in the Shopping Cart

  The LetterStream shopping cart functions very similarly to most online shopping experiences. You can place multiple jobs/mailings into your shopping cart to pay for them all at once, or you can pay

• Stapling Documents Together

  If you would like to staple pages together, you will need to select the large flat envelope option, which can be found by logging into your LetterStream account, clicking on Send Letter(s), and then

• Removing Old Jobs

  At this time we don't allow old jobs to be removed from your order history. Past mailing history gives you visibility to your prior payments to us. If we allowed old jobs to be removed from view

• Postage On Return Envelopes

  Oftentimes people will need to return documents they are sent which require a return envelope. In some instances, the sender offers to pay for the postage on the return envelope so the recipient

• Getting Started

  If you've already created your free LetterStream account then you are off to a good start! You might want to log in now if you haven't already. In order to create your mailing(s) on our website,

• Credit Repair and Credit Bureaus

  For those of you sending letters to credit bureaus, we need to make you aware of some concerns being raised by individuals who are also sending letters to the bureaus. First, USPS mail delivery time

• FedEx Delivery Options

  We currently offer a FedEx 2Day option for pre-approved company/corporate accounts (we don't offer FedEx Overnight at this time). In order to be pre-approved, you'll just need to have a

• Sending Caliber Payment Coupons through LetterStream

  If you use Caliber Software and would like to send your coupons to LetterStream for printing and mailing, we have a few different options. Option 1: Print coupons to pdf The default 4-up coupon

• Pages Per Recipient

  If you are using a PDF document that already has the address information included on it, you will get to the "Address Selection" screen. On this screen, you will be required to specify how many pages

• Creating A LetterStream Account

  You can create your own account at any time, and we don't have any subscription fees, so the only time you pay is when you send out mail. If you are setting up a personal/individual account or if you

• Best Practices

  Overview Here is a list of best practices when using our services. These best practices aren't currently required, but we highly encourage our customer to implement these best practices into their

• Unable To View Job Proofs

  If you are not able to view your file in the proof (or in the 'New Job Creation' page), then in all likelihood a Microsoft Word document was uploaded (or something other than a PDF document was

• LetterStream Tips - Save Time and Money!

  If you think the process of getting a mailing created on our website is too slow, we probably have many ideas to help you. Below are a few ideas. If you don't find an idea you can implement, give us